About Zephyr Hospice
Hospice overview and quality summary
Zephyr Hospice is a for-profit hospice care provider in Phoenix, AZ, serving patients and families in Maricopa County and the surrounding area. Medicare certified since 2017, Zephyr Hospice has provided 9 years of end-of-life and palliative care to the community.
Zephyr Hospice serves an average of 14 patients per day, covering 21 ZIP codes across its service area. 7% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Phoenix, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
96.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Composite Process Score
Composite measure of all hospice care process quality measures
90.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Zephyr Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
58.3% of Zephyr Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
88.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
7.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
70%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$24,711
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Zephyr Hospice's patient population is primarily composed of individuals with dementia (67%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Zephyr Hospice delivers 7% of its care in patients' homes, with 93% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 14 patients per day.
Assisted Living
Patient's Home
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Zephyr Hospice
What is the CMS rating for Zephyr Hospice?
Zephyr Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Zephyr Hospice primarily treat?
Zephyr Hospice's patient population includes dementia (67%). This reflects the hospice's experience managing these conditions.
Where does Zephyr Hospice provide care?
Zephyr Hospice provides care in assisted living (93%), patient's home (7%).
How large is Zephyr Hospice?
Zephyr Hospice serves an average of 14 patients per day and covers 21 ZIP codes in its service area.
How many doctors are affiliated with Zephyr Hospice?
1 physicians are affiliated with Zephyr Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·