About Windber Hospice
Hospice overview and quality summary
Windber Hospice is a nonprofit hospice care provider in Windber, PA, serving patients and families in Somerset County and the surrounding area. Medicare certified since 2003, Windber Hospice has provided 23 years of end-of-life and palliative care to the community.
Windber Hospice serves an average of 68 patients per day, covering 60 ZIP codes across its service area. 66% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Windber Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Windber, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Windber Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Windber Hospice among the higher-rated hospice providers serving families in Windber, PA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
96% of caregivers gave Windber Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
84% of caregivers gave Windber Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
89% of caregivers gave Windber Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Windber Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Windber Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
89% of caregivers gave Windber Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
93% of caregivers gave Windber Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.7%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Windber Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
78.3% of Windber Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
17.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
3.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,850
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Windber Hospice's patient population is primarily composed of individuals with cardiovascular disease (38%), followed by cancer (33%), other conditions (14%), dementia (8%), respiratory disease (4%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Windber Hospice delivers 66% of its care in patients' homes, with 22% in skilled nursing settings, 8% in assisted living settings, 4% in hospital settings. The hospice serves an average of 68 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Hospital
Doctors at Windber Hospice
20 affiliated physicians
Dr. Mark Malicki, MD
Family Practice
Dr. Craig Fockler, DO
Family Practice
Dr. Charles Stotler, MD
Family Practice
Dr. Rita Camacho, MD
Family Practice
Dr. John Wisniewski, MD
Family Practice
Dr. Shriram Sirsikar, MD
Internal Medicine
Dr. Stephanie Young, DO
Family Practice
Dr. J Wieczorek, MD
Family Practice
Dr. Molly Trostle, DO
Internal Medicine
Dr. Patrick Gray, MD
Internal Medicine
Dr. Stephen Matse, DO
Internal Medicine
Dr. Richard Kastelic, MD
Family Practice
+ 8 more physicians
Dr. Dennis Eckels, DO
Family Practice
Dr. Emily Satkovich, MD
Internal Medicine
Dr. William Thompson, MD
Family Practice
Dr. Mark Ratchford, DO
Family Practice
Dr. Balkissoon Maharajh, MD
Internal Medicine
Dr. Tamara Hoffman, DO
Family Practice
Dr. David Bencie, MD
Internal Medicine
Dr. Gretchen Platt, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Windber Hospice
What is the CMS rating for Windber Hospice?
Windber Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Windber Hospice primarily treat?
Windber Hospice's patient population includes cardiovascular disease (38%), cancer (33%), other conditions (14%), dementia (8%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Windber Hospice provide care?
Windber Hospice provides care in patient's home (66%), skilled nursing (22%), assisted living (8%), hospital (4%).
How large is Windber Hospice?
Windber Hospice serves an average of 68 patients per day and covers 60 ZIP codes in its service area.
How many doctors are affiliated with Windber Hospice?
20 physicians are affiliated with Windber Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·