About Willis Knighton Hospice Of Louisiana
Hospice overview and quality summary
Willis Knighton Hospice Of Louisiana is a nonprofit hospice care provider in Shreveport, LA, serving patients and families in Caddo County and the surrounding area. Medicare certified since 1989, Willis Knighton Hospice Of Louisiana has provided 37 years of end-of-life and palliative care to the community.
Willis Knighton Hospice Of Louisiana serves an average of 43 patients per day, covering 39 ZIP codes across its service area. 75% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Willis Knighton Hospice Of Louisiana has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Shreveport, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Willis Knighton Hospice Of Louisiana has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Willis Knighton Hospice Of Louisiana among the higher-rated hospice providers serving families in Shreveport, LA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
96% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
86% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
84% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
89% of caregivers gave Willis Knighton Hospice Of Louisiana a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
96.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
61.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
94.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
75.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Willis Knighton Hospice Of Louisiana's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
38.1% of Willis Knighton Hospice Of Louisiana's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
88.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
35.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
30%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,752
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Willis Knighton Hospice Of Louisiana's patient population is primarily composed of individuals with cancer (33%), followed by dementia (30%), cardiovascular disease (16%), respiratory disease (12%), other conditions (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Willis Knighton Hospice Of Louisiana delivers 75% of its care in patients' homes, with 13% in skilled nursing settings, 10% in assisted living settings. The hospice serves an average of 43 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Willis Knighton Hospice Of Louisiana
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Willis Knighton Hospice Of Louisiana
What is the CMS rating for Willis Knighton Hospice Of Louisiana?
Willis Knighton Hospice Of Louisiana has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Willis Knighton Hospice Of Louisiana primarily treat?
Willis Knighton Hospice Of Louisiana's patient population includes cancer (33%), dementia (30%), cardiovascular disease (16%), respiratory disease (12%), other conditions (10%). This reflects the hospice's experience managing these conditions.
Where does Willis Knighton Hospice Of Louisiana provide care?
Willis Knighton Hospice Of Louisiana provides care in patient's home (75%), skilled nursing (13%), assisted living (10%).
How large is Willis Knighton Hospice Of Louisiana?
Willis Knighton Hospice Of Louisiana serves an average of 43 patients per day and covers 39 ZIP codes in its service area.
How many doctors are affiliated with Willis Knighton Hospice Of Louisiana?
1 physicians are affiliated with Willis Knighton Hospice Of Louisiana.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·