About Westminster Canterbury Richmond At Home Llc
Hospice overview and quality summary
Westminster Canterbury Richmond At Home Llc is a nonprofit hospice care provider in Richmond, VA, serving patients and families in Henrico County and the surrounding area. Medicare certified since 2019, Westminster Canterbury Richmond At Home Llc has provided 7 years of end-of-life and palliative care to the community.
Westminster Canterbury Richmond At Home Llc serves an average of 15 patients per day, covering 19 ZIP codes across its service area. 11% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Richmond, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.6%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.7%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
97.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Westminster Canterbury Richmond At Home Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
72.4% of Westminster Canterbury Richmond At Home Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
23.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,635
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Westminster Canterbury Richmond At Home Llc's patient population is primarily composed of individuals with dementia (20%), followed by cardiovascular disease (19%), stroke (19%), respiratory disease (16%), cancer (15%).
Care Settings
Where hospice care is delivered
Westminster Canterbury Richmond At Home Llc delivers 11% of its care in patients' homes, with 48% in skilled nursing settings, 41% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 15 patients per day.
Skilled Nursing
Assisted Living
Patient's Home
Doctors at Westminster Canterbury Richmond At Home Llc
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Westminster Canterbury Richmond At Home Llc
What is the CMS rating for Westminster Canterbury Richmond At Home Llc?
Westminster Canterbury Richmond At Home Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Westminster Canterbury Richmond At Home Llc primarily treat?
Westminster Canterbury Richmond At Home Llc's patient population includes dementia (20%), cardiovascular disease (19%), stroke (19%), respiratory disease (16%), cancer (15%). This reflects the hospice's experience managing these conditions.
Where does Westminster Canterbury Richmond At Home Llc provide care?
Westminster Canterbury Richmond At Home Llc provides care in skilled nursing (48%), assisted living (41%), patient's home (11%).
How large is Westminster Canterbury Richmond At Home Llc?
Westminster Canterbury Richmond At Home Llc serves an average of 15 patients per day and covers 19 ZIP codes in its service area.
How many doctors are affiliated with Westminster Canterbury Richmond At Home Llc?
2 physicians are affiliated with Westminster Canterbury Richmond At Home Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·