Skip to main content
Hospice Care

Westminster Canterbury Richmond At Home Llc

1600 Westbrook Avenue, Richmond, VA 23227

Non-Profit
7 Years Certified
15 Patients/Day

Contact Westminster Canterbury Richmond

(804) 292-3500Get Directions

1600 Westbrook Avenue
Richmond, VA 23227

About Westminster Canterbury Richmond At Home Llc

Hospice overview and quality summary

Westminster Canterbury Richmond At Home Llc is a nonprofit hospice care provider in Richmond, VA, serving patients and families in Henrico County and the surrounding area. Medicare certified since 2019, Westminster Canterbury Richmond At Home Llc has provided 7 years of end-of-life and palliative care to the community.

Westminster Canterbury Richmond At Home Llc serves an average of 15 patients per day, covering 19 ZIP codes across its service area. 11% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Richmond, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipNon-Profit
Certified Since2019
CountyHenrico
Avg Daily Census15 patients
Service Area19 ZIP codes
HCI Score9/10
Affiliated Doctors2

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.6%

Natl: 98.3%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.7%

Natl: 97.4%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.2%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Westminster Canterbury Richmond At Home Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

72.4% of Westminster Canterbury Richmond At Home Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.3%

Natl: 89.5%

64th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.3

Natl: 13.4

18th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.9%

Natl: 9.2%

80th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

23.7%

Natl: 55.4%

15th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.3%

Natl: 7.2%

50th pctl

Late Live Discharges

Patients discharged alive after enrollment

50%

Natl: 40%

83th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,635

Natl: $16,971

26th pctl

Patient Population

Primary diagnoses of hospice patients

Westminster Canterbury Richmond At Home Llc's patient population is primarily composed of individuals with dementia (20%), followed by cardiovascular disease (19%), stroke (19%), respiratory disease (16%), cancer (15%).

Dementia20%
Cardiovascular Disease19%
Stroke19%
Respiratory Disease16%
Cancer15%

Care Settings

Where hospice care is delivered

Westminster Canterbury Richmond At Home Llc delivers 11% of its care in patients' homes, with 48% in skilled nursing settings, 41% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 15 patients per day.

Skilled Nursing

48%

Assisted Living

41%

Patient's Home

11%

Doctors at Westminster Canterbury Richmond At Home Llc

2 affiliated physicians

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Find Hospice Care in Nearby Cities

Browse hospice providers in surrounding areas

Frequently Asked Questions

About Westminster Canterbury Richmond At Home Llc

What is the CMS rating for Westminster Canterbury Richmond At Home Llc?

Westminster Canterbury Richmond At Home Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Westminster Canterbury Richmond At Home Llc primarily treat?

Westminster Canterbury Richmond At Home Llc's patient population includes dementia (20%), cardiovascular disease (19%), stroke (19%), respiratory disease (16%), cancer (15%). This reflects the hospice's experience managing these conditions.

Where does Westminster Canterbury Richmond At Home Llc provide care?

Westminster Canterbury Richmond At Home Llc provides care in skilled nursing (48%), assisted living (41%), patient's home (11%).

How large is Westminster Canterbury Richmond At Home Llc?

Westminster Canterbury Richmond At Home Llc serves an average of 15 patients per day and covers 19 ZIP codes in its service area.

How many doctors are affiliated with Westminster Canterbury Richmond At Home Llc?

2 physicians are affiliated with Westminster Canterbury Richmond At Home Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·