About Wesleylife Hospice
Hospice overview and quality summary
Wesleylife Hospice is a nonprofit hospice care provider in Urbandale, IA, serving patients and families in Polk County and the surrounding area. Medicare certified since 2007, Wesleylife Hospice has provided 19 years of end-of-life and palliative care to the community.
Wesleylife Hospice serves an average of 106 patients per day, covering 74 ZIP codes across its service area. 33% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Wesleylife Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Urbandale, IA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Wesleylife Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Urbandale, IA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Wesleylife Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.6%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Wesleylife Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
75.4% of Wesleylife Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
24.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,568
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Wesleylife Hospice's patient population is primarily composed of individuals with dementia (26%), followed by other conditions (26%), cancer (20%), cardiovascular disease (19%), respiratory disease (9%), stroke (4%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Wesleylife Hospice delivers 33% of its care in patients' homes, with 56% in nursing facility settings, 10% in assisted living settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 106 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Wesleylife Hospice
20 affiliated physicians
Dr. Scott Hanson, DO
Geriatric Medicine
Dr. William Schupp, MD
Family Practice
Dr. Sean Cunningham, MD
Internal Medicine
Dr. Shipeng Wei, MD
Internal Medicine
Dr. Danielle Clark, DO
Family Practice
Dr. Duane Jolivette, MD
Family Practice
Dr. Robert Callahan, MD
Family Practice
Dr. Nicole Ferguson, DO
Family Practice
Dr. Narasimha Palagummi, MD
Internal Medicine
Dr. Joseph Mcgargill, MD
Family Practice
Dr. Garrett Donaldson, MD
Family Practice
Dr. Tze Chan, DO
Internal Medicine
+ 8 more physicians
Dr. Nyi Nyi Kyaw, MD
Internal Medicine
Dr. Erica Silbernagel, DO
Family Practice
Dr. Michael Oconner, DO
Internal Medicine
Dr. Kathleen Jones, MD
Internal Medicine
Dr. Mitchell Blom, DO
Family Practice
Dr. Jeffrey Defrancisco, MD
Internal Medicine
Dr. Zacheriah Alexander, MD
Family Practice
Dr. Andrew Bishop, DO
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Wesleylife Hospice
What is the CMS rating for Wesleylife Hospice?
Wesleylife Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Wesleylife Hospice primarily treat?
Wesleylife Hospice's patient population includes dementia (26%), other conditions (26%), cancer (20%), cardiovascular disease (19%), respiratory disease (9%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Wesleylife Hospice provide care?
Wesleylife Hospice provides care in nursing facility (56%), patient's home (33%), assisted living (10%), skilled nursing (1%).
How large is Wesleylife Hospice?
Wesleylife Hospice serves an average of 106 patients per day and covers 74 ZIP codes in its service area.
How many doctors are affiliated with Wesleylife Hospice?
20 physicians are affiliated with Wesleylife Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·