Skip to main content
Hospice Care

Wellstar Community Hospice

Average3-Star CMS Rating

4040 Hospital West Drive, Austell, GA 30106

For-Profit
42 Years Certified
184 Patients/Day

Contact Wellstar Community Hospice

(770) 732-6710Get Directions

4040 Hospital West Drive
Austell, GA 30106

About Wellstar Community Hospice

Hospice overview and quality summary

Wellstar Community Hospice is a for-profit hospice care provider in Austell, GA, serving patients and families in Cobb County and the surrounding area. Medicare certified since 1984, Wellstar Community Hospice has provided 42 years of end-of-life and palliative care to the community.

Wellstar Community Hospice serves an average of 184 patients per day, covering 143 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Wellstar Community Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.

When choosing hospice care in Austell, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1984
CountyCobb
Avg Daily Census184 patients
Service Area143 ZIP codes
HCI Score10/10
Affiliated Doctors8

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Wellstar Community Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Austell, GA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave Wellstar Community Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Wellstar Community Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.2%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.3%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Wellstar Community Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

37.9% of Wellstar Community Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

91.9%

Natl: 89.5%

39th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14

Natl: 13.4

68th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.9%

Natl: 9.2%

80th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

63.4%

Natl: 55.4%

65th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.8%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

24.4%

Natl: 40%

19th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.1%

Natl: 8%

44th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.2%

Natl: 2.3%

52th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

7.8%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,229

Natl: $16,971

5th pctl

Patient Population

Primary diagnoses of hospice patients

Wellstar Community Hospice's patient population is primarily composed of individuals with stroke (28%), followed by cancer (27%), other conditions (16%), cardiovascular disease (13%), respiratory disease (10%), dementia (6%).

Stroke28%
Cancer27%
Other Conditions16%
Cardiovascular Disease13%
Respiratory Disease10%
Dementia6%

Care Settings

Where hospice care is delivered

Wellstar Community Hospice delivers 76% of its care in patients' homes, with 9% in inpatient hospice settings, 8% in skilled nursing settings, 6% in assisted living settings. The hospice serves an average of 184 patients per day.

Patient's Home

76%

Inpatient Hospice

9%

Skilled Nursing

8%

Assisted Living

6%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Find Hospice Care in Nearby Cities

Browse hospice providers in surrounding areas

Frequently Asked Questions

About Wellstar Community Hospice

What is the CMS rating for Wellstar Community Hospice?

Wellstar Community Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Wellstar Community Hospice primarily treat?

Wellstar Community Hospice's patient population includes stroke (28%), cancer (27%), other conditions (16%), cardiovascular disease (13%), respiratory disease (10%), dementia (6%). This reflects the hospice's experience managing these conditions.

Where does Wellstar Community Hospice provide care?

Wellstar Community Hospice provides care in patient's home (76%), inpatient hospice (9%), skilled nursing (8%), assisted living (6%).

How large is Wellstar Community Hospice?

Wellstar Community Hospice serves an average of 184 patients per day and covers 143 ZIP codes in its service area.

How many doctors are affiliated with Wellstar Community Hospice?

8 physicians are affiliated with Wellstar Community Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·