About Vnh - Visiting Nurse & Hospice - Vermont & New Ham
Hospice overview and quality summary
Vnh - Visiting Nurse & Hospice - Vermont & New Ham is an hospice care provider in White River Junction, VT, serving patients and families in Windsor County and the surrounding area. Medicare certified since 1990, Vnh - Visiting Nurse & Hospice - Vermont & New Ham has provided 36 years of end-of-life and palliative care to the community.
Vnh - Visiting Nurse & Hospice - Vermont & New Ham serves an average of 47 patients per day, covering 113 ZIP codes across its service area. 83% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Vnh - Visiting Nurse & Hospice - Vermont & New Ham a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 18 physicians are affiliated with this hospice.
When choosing hospice care in White River Junction, VT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Vnh - Visiting Nurse & Hospice - Vermont & New Ham has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in White River Junction, VT compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Vnh - Visiting Nurse & Hospice - Vermont & New Ham's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
80.2% of Vnh - Visiting Nurse & Hospice - Vermont & New Ham's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
53.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
17.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
4.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
10.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,327
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Vnh - Visiting Nurse & Hospice - Vermont & New Ham's patient population is primarily composed of individuals with cancer (40%), followed by cardiovascular disease (19%), dementia (19%), other conditions (11%), respiratory disease (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Vnh - Visiting Nurse & Hospice - Vermont & New Ham delivers 83% of its care in patients' homes, with 8% in nursing facility settings, 4% in assisted living settings, 4% in skilled nursing settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 47 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Hospital
Doctors at Vnh - Visiting Nurse & Hospice - Vermont & New Ham
18 affiliated physicians
Dr. Stuart Lewis, MD
Geriatric Medicine
Dr. Lisa Furmanski, MD
Geriatric Medicine
Dr. Patricia Min, MD
Internal Medicine
Dr. Maxwell Vergo, MD
Hospice/palliative Care
Dr. Lili Cargill, NP
Nurse Practitioner
Dr. Lora Mcclintock, MD
Internal Medicine
Dr. Adam Schwarz, MD
Internal Medicine
Dr. Matthew Wilson, MD
Hospice/palliative Care
Dr. Elizabeth Mann, MD
Geriatric Medicine
Dr. Daniel Caloras, MD
Family Practice
Dr. Bradley Eckert, MD
Hospice/palliative Care
Dr. Meghan Ward, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Vnh - Visiting Nurse & Hospice - Vermont & New Ham
What is the CMS rating for Vnh - Visiting Nurse & Hospice - Vermont & New Ham?
Vnh - Visiting Nurse & Hospice - Vermont & New Ham has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Vnh - Visiting Nurse & Hospice - Vermont & New Ham primarily treat?
Vnh - Visiting Nurse & Hospice - Vermont & New Ham's patient population includes cancer (40%), cardiovascular disease (19%), dementia (19%), other conditions (11%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Vnh - Visiting Nurse & Hospice - Vermont & New Ham provide care?
Vnh - Visiting Nurse & Hospice - Vermont & New Ham provides care in patient's home (83%), nursing facility (8%), assisted living (4%), skilled nursing (4%), hospital (1%).
How large is Vnh - Visiting Nurse & Hospice - Vermont & New Ham?
Vnh - Visiting Nurse & Hospice - Vermont & New Ham serves an average of 47 patients per day and covers 113 ZIP codes in its service area.
How many doctors are affiliated with Vnh - Visiting Nurse & Hospice - Vermont & New Ham?
18 physicians are affiliated with Vnh - Visiting Nurse & Hospice - Vermont & New Ham.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·