About Vna Care Hospice Inc
Hospice overview and quality summary
Vna Care Hospice Inc is a nonprofit hospice care provider in Worcester, MA, serving patients and families in Worcester County and the surrounding area. Medicare certified since 1986, Vna Care Hospice Inc has provided 40 years of end-of-life and palliative care to the community.
Vna Care Hospice Inc serves an average of 198 patients per day, covering 263 ZIP codes across its service area. 86% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Vna Care Hospice Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Worcester, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Vna Care Hospice Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Worcester, MA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
95.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
95.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
93.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
90.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
85.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Vna Care Hospice Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
48.4% of Vna Care Hospice Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
93.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
26.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
24.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,867
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Vna Care Hospice Inc's patient population is primarily composed of individuals with cancer (35%), followed by other conditions (21%), cardiovascular disease (15%), dementia (15%), stroke (8%), respiratory disease (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Vna Care Hospice Inc delivers 86% of its care in patients' homes, with 8% in assisted living settings, 3% in inpatient hospice settings, 2% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 198 patients per day.
Patient's Home
Assisted Living
Inpatient Hospice
Skilled Nursing
Doctors at Vna Care Hospice Inc
20 affiliated physicians
Dr. Page Widick, MD
Hematology/oncology
Dr. Richard Palken, MD
Internal Medicine
Dr. Putcha Murthy
Internal Medicine
Dr. Humberto Rossi, MD
Hematology/oncology
Dr. Kouta Ito, MD
Internal Medicine
Dr. Michael Constantine, MD
Hematology/oncology
Dr. Bruce Weinstein, MD
Internal Medicine
Dr. Wei Yang, MD
Internal Medicine
Dr. Sandeep Jain, MD
Internal Medicine
Dr. Nathan Petrou, MD
Internal Medicine
Dr. Daniel Oleary, MD
Internal Medicine
Dr. Michael Miller, MD
Internal Medicine
+ 8 more physicians
Dr. Daniel Massarelli, MD
Internal Medicine
Dr. Shabnam Cheriyath, MD
Internal Medicine
Dr. Daniel Freitas, MD
Family Practice
Dr. Peter Whooley
Internal Medicine
Dr. Dmitry Levenson, MD
Internal Medicine
Dr. Sarah Post, MD
Internal Medicine
Dr. Mackenzi Kim, MD
Family Practice
Dr. Stephen Smith, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Vna Care Hospice Inc
What is the CMS rating for Vna Care Hospice Inc?
Vna Care Hospice Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Vna Care Hospice Inc primarily treat?
Vna Care Hospice Inc's patient population includes cancer (35%), other conditions (21%), cardiovascular disease (15%), dementia (15%), stroke (8%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Vna Care Hospice Inc provide care?
Vna Care Hospice Inc provides care in patient's home (86%), assisted living (8%), inpatient hospice (3%), skilled nursing (2%).
How large is Vna Care Hospice Inc?
Vna Care Hospice Inc serves an average of 198 patients per day and covers 263 ZIP codes in its service area.
How many doctors are affiliated with Vna Care Hospice Inc?
20 physicians are affiliated with Vna Care Hospice Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·