About Vitalcaring Group
Hospice overview and quality summary
Vitalcaring Group is a for-profit hospice care provider in Wiggins, MS, serving patients and families in Stone County and the surrounding area. Medicare certified since 2013, Vitalcaring Group has provided 13 years of end-of-life and palliative care to the community.
Vitalcaring Group serves an average of 151 patients per day, covering 55 ZIP codes across its service area. 66% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Vitalcaring Group has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Wiggins, MS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Vitalcaring Group has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Vitalcaring Group among the higher-rated hospice providers serving families in Wiggins, MS.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Vitalcaring Group a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Vitalcaring Group a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Vitalcaring Group a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Vitalcaring Group's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
66.9% of Vitalcaring Group's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
85.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
54.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
32.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
21.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,632
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Vitalcaring Group's patient population is primarily composed of individuals with cardiovascular disease (28%), followed by dementia (27%), cancer (20%), respiratory disease (10%), other conditions (10%), stroke (6%).
Care Settings
Where hospice care is delivered
Vitalcaring Group delivers 66% of its care in patients' homes, with 22% in nursing facility settings, 12% in assisted living settings. The hospice serves an average of 151 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Vitalcaring Group
8 affiliated physicians
Dr. Allison Wall, MD
Hematology/oncology
Dr. Terry Lowe, MD
Family Practice
Dr. Phillip Compton, MD
Internal Medicine
Dr. Joel Watts, MD
Internal Medicine
Dr. John Thames, DO
Family Practice
Dr. William Mcclendon, MD
Internal Medicine
Dr. Stephen Johns, MD
Family Practice
Dr. Rick Hoover, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Vitalcaring Group
What is the CMS rating for Vitalcaring Group?
Vitalcaring Group has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Vitalcaring Group primarily treat?
Vitalcaring Group's patient population includes cardiovascular disease (28%), dementia (27%), cancer (20%), respiratory disease (10%), other conditions (10%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Vitalcaring Group provide care?
Vitalcaring Group provides care in patient's home (66%), nursing facility (22%), assisted living (12%).
How large is Vitalcaring Group?
Vitalcaring Group serves an average of 151 patients per day and covers 55 ZIP codes in its service area.
How many doctors are affiliated with Vitalcaring Group?
8 physicians are affiliated with Vitalcaring Group.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·