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Hospice Care

Valley Hospice

Average3-Star CMS Rating

15 Essex Road, Paramus, NJ 07652

Other
39 Years Certified
252 Patients/Day

Contact Valley Hospice

(201) 291-6000Get Directions

15 Essex Road
Paramus, NJ 07652

About Valley Hospice

Hospice overview and quality summary

Valley Hospice is an hospice care provider in Paramus, NJ, serving patients and families in Bergen County and the surrounding area. Medicare certified since 1987, Valley Hospice has provided 39 years of end-of-life and palliative care to the community.

Valley Hospice serves an average of 252 patients per day, covering 161 ZIP codes across its service area. 54% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Valley Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Paramus, NJ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipOther
Certified Since1987
CountyBergen
Avg Daily Census252 patients
Service Area161 ZIP codes
HCI Score10/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Valley Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Paramus, NJ compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Valley Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
81%

81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.6%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Valley Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

65.2% of Valley Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.5%

Natl: 89.5%

50th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.3

Natl: 13.4

61th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.2%

Natl: 9.2%

53th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

47.1%

Natl: 55.4%

43th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.9%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

41.5%

Natl: 40%

64th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9%

Natl: 8%

59th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.3%

Natl: 2.3%

78th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.3%

Natl: 0.6%

79th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,655

Natl: $16,971

37th pctl

Patient Population

Primary diagnoses of hospice patients

Valley Hospice's patient population is primarily composed of individuals with other conditions (28%), followed by cancer (25%), cardiovascular disease (19%), dementia (18%), respiratory disease (6%), stroke (5%).

Other Conditions28%
Cancer25%
Cardiovascular Disease19%
Dementia18%
Respiratory Disease6%
Stroke5%

Care Settings

Where hospice care is delivered

Valley Hospice delivers 54% of its care in patients' homes, with 28% in assisted living settings, 17% in skilled nursing settings, 1% in nursing facility settings. The hospice serves an average of 252 patients per day.

Patient's Home

54%

Assisted Living

28%

Skilled Nursing

17%

Nursing Facility

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Valley Hospice

What is the CMS rating for Valley Hospice?

Valley Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Valley Hospice primarily treat?

Valley Hospice's patient population includes other conditions (28%), cancer (25%), cardiovascular disease (19%), dementia (18%), respiratory disease (6%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Valley Hospice provide care?

Valley Hospice provides care in patient's home (54%), assisted living (28%), skilled nursing (17%), nursing facility (1%).

How large is Valley Hospice?

Valley Hospice serves an average of 252 patients per day and covers 161 ZIP codes in its service area.

How many doctors are affiliated with Valley Hospice?

2 physicians are affiliated with Valley Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·