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Hospice Care

Universal Hospice Care Services

13201 North 35th Avenue, Suite B8-c, Phoenix, AZ 85029

For-Profit
4 Years Certified
16 Patients/Day

Contact Universal Hospice Care

(602) 922-0446Get Directions

13201 North 35th Avenue, Suite B8-c
Phoenix, AZ 85029

About Universal Hospice Care Services

Hospice overview and quality summary

Universal Hospice Care Services is a for-profit hospice care provider in Phoenix, AZ, serving patients and families in Maricopa County and the surrounding area.

Universal Hospice Care Services serves an average of 16 patients per day. 100% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 6 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Phoenix, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2022
CountyMaricopa
Avg Daily Census16 patients
Service Area1 ZIP codes
HCI Score6/10
Affiliated Doctors5

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

85.4%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

95.7%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

87.8%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

80.0%

Natl: 97.4%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

68.3%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

6/10

Overall HCI Score

National average: 8.8/10

Universal Hospice Care Services's Hospice Care Index (HCI) score is 6 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

Visits Near Death

Patients with visits in last 3 days of life

100%

Natl: 89.5%

100th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

7.4

Natl: 13.4

6th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

1.5%

Natl: 9.2%

2th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

85.7%

Natl: 55.4%

92th pctl

Early Live Discharges

Patients discharged alive within 3 days

0%

Natl: 7.2%

19th pctl

Late Live Discharges

Patients discharged alive after enrollment

13%

Natl: 40%

6th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$22,589

Natl: $16,971

73th pctl

Patient Population

Primary diagnoses of hospice patients

Universal Hospice Care Services's patient population is primarily composed of individuals with cardiovascular disease (30%), followed by dementia (30%).

Cardiovascular Disease30%
Dementia30%

Care Settings

Where hospice care is delivered

Universal Hospice Care Services delivers 100% of its care in patients' homes. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 16 patients per day.

Patient's Home

100%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Universal Hospice Care Services

What is the CMS rating for Universal Hospice Care Services?

Universal Hospice Care Services does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Universal Hospice Care Services primarily treat?

Universal Hospice Care Services's patient population includes cardiovascular disease (30%), dementia (30%). This reflects the hospice's experience managing these conditions.

Where does Universal Hospice Care Services provide care?

Universal Hospice Care Services provides care in patient's home (100%).

How large is Universal Hospice Care Services?

Universal Hospice Care Services serves an average of 16 patients per day and covers 1 ZIP codes in its service area.

How many doctors are affiliated with Universal Hospice Care Services?

5 physicians are affiliated with Universal Hospice Care Services.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·