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Hospice Care

Three Rivers Hospice West

631 North Spring Park Boulevard, Mount Vernon, MO 65712

For-Profit
14 Years Certified
57 Patients/Day

Contact Three Rivers Hospice

(417) 461-0580Get Directions

631 North Spring Park Boulevard
Mount Vernon, MO 65712

About Three Rivers Hospice West

Hospice overview and quality summary

Three Rivers Hospice West is a for-profit hospice care provider in Mount Vernon, MO, serving patients and families in Lawrence County and the surrounding area. Medicare certified since 2012, Three Rivers Hospice West has provided 14 years of end-of-life and palliative care to the community.

Three Rivers Hospice West serves an average of 57 patients per day, covering 56 ZIP codes across its service area. 37% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Mount Vernon, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2012
CountyLawrence
Avg Daily Census57 patients
Service Area56 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Three Rivers Hospice West a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Three Rivers Hospice West a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Three Rivers Hospice West a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Three Rivers Hospice West a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
80%

80% of caregivers gave Three Rivers Hospice West a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Three Rivers Hospice West a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Three Rivers Hospice West a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
92%

92% of caregivers gave Three Rivers Hospice West a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

97.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

92.2%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

92.1%

Natl: 93.2%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.3%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Three Rivers Hospice West's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.9% of Three Rivers Hospice West's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.2%

Natl: 89.5%

81th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

17.7

Natl: 13.4

90th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.1%

Natl: 9.2%

40th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

8.8%

Natl: 55.4%

4th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.2%

Natl: 7.2%

34th pctl

Late Live Discharges

Patients discharged alive after enrollment

54.2%

Natl: 40%

88th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.1%

Natl: 8%

23th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,117

Natl: $16,971

40th pctl

Patient Population

Primary diagnoses of hospice patients

Three Rivers Hospice West's patient population is primarily composed of individuals with cardiovascular disease (39%), followed by dementia (21%), cancer (19%), respiratory disease (9%), stroke (9%), other conditions (5%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease39%
Dementia21%
Cancer19%
Respiratory Disease9%
Stroke9%
Other Conditions5%

Care Settings

Where hospice care is delivered

Three Rivers Hospice West delivers 37% of its care in patients' homes, with 38% in nursing facility settings, 13% in assisted living settings, 12% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 57 patients per day.

Nursing Facility

38%

Patient's Home

37%

Assisted Living

13%

Skilled Nursing

12%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Three Rivers Hospice West

What is the CMS rating for Three Rivers Hospice West?

Three Rivers Hospice West does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Three Rivers Hospice West primarily treat?

Three Rivers Hospice West's patient population includes cardiovascular disease (39%), dementia (21%), cancer (19%), respiratory disease (9%), stroke (9%), other conditions (5%). This reflects the hospice's experience managing these conditions.

Where does Three Rivers Hospice West provide care?

Three Rivers Hospice West provides care in nursing facility (38%), patient's home (37%), assisted living (13%), skilled nursing (12%).

How large is Three Rivers Hospice West?

Three Rivers Hospice West serves an average of 57 patients per day and covers 56 ZIP codes in its service area.

How many doctors are affiliated with Three Rivers Hospice West?

3 physicians are affiliated with Three Rivers Hospice West.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·