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Hospice Care

Three Oaks Hospice Austin

7800 Shoal Creek Boulevard, Suite 145 South, Austin, TX 78757

For-Profit
21 Years Certified
46 Patients/Day

Contact Three Oaks Hospice

(512) 323-6500Get Directions

7800 Shoal Creek Boulevard, Suite 145 South
Austin, TX 78757

About Three Oaks Hospice Austin

Hospice overview and quality summary

Three Oaks Hospice Austin is a for-profit hospice care provider in Austin, TX, serving patients and families in Travis County and the surrounding area. Medicare certified since 2005, Three Oaks Hospice Austin has provided 21 years of end-of-life and palliative care to the community.

Three Oaks Hospice Austin serves an average of 46 patients per day, covering 70 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Austin, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2005
CountyTravis
Avg Daily Census46 patients
Service Area70 ZIP codes
HCI Score9/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Three Oaks Hospice Austin a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.4%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.4%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

93.3%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.6%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Three Oaks Hospice Austin's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

42.1% of Three Oaks Hospice Austin's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

88.8%

Natl: 89.5%

28th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.5

Natl: 13.4

79th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

3.7%

Natl: 9.2%

7th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

62.6%

Natl: 55.4%

64th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.5%

Natl: 7.2%

51th pctl

Late Live Discharges

Patients discharged alive after enrollment

37.1%

Natl: 40%

51th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.6%

Natl: 8%

21th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,963

Natl: $16,971

55th pctl

Patient Population

Primary diagnoses of hospice patients

Three Oaks Hospice Austin's patient population is primarily composed of individuals with cancer (38%), followed by dementia (22%), other conditions (15%), cardiovascular disease (11%), respiratory disease (10%), stroke (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer38%
Dementia22%
Other Conditions15%
Cardiovascular Disease11%
Respiratory Disease10%
Stroke8%

Care Settings

Where hospice care is delivered

Three Oaks Hospice Austin delivers 70% of its care in patients' homes, with 18% in assisted living settings, 10% in nursing facility settings. The hospice serves an average of 46 patients per day.

Patient's Home

70%

Assisted Living

18%

Nursing Facility

10%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Three Oaks Hospice Austin

What is the CMS rating for Three Oaks Hospice Austin?

Three Oaks Hospice Austin does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Three Oaks Hospice Austin primarily treat?

Three Oaks Hospice Austin's patient population includes cancer (38%), dementia (22%), other conditions (15%), cardiovascular disease (11%), respiratory disease (10%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Three Oaks Hospice Austin provide care?

Three Oaks Hospice Austin provides care in patient's home (70%), assisted living (18%), nursing facility (10%).

How large is Three Oaks Hospice Austin?

Three Oaks Hospice Austin serves an average of 46 patients per day and covers 70 ZIP codes in its service area.

How many doctors are affiliated with Three Oaks Hospice Austin?

2 physicians are affiliated with Three Oaks Hospice Austin.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·