About The Legacy At Home Inc
Hospice overview and quality summary
The Legacy At Home Inc is a nonprofit hospice care provider in Plano, TX, serving patients and families in Collin County and the surrounding area. Medicare certified since 2019, The Legacy At Home Inc has provided 7 years of end-of-life and palliative care to the community.
The Legacy At Home Inc serves an average of 51 patients per day, covering 50 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Plano, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave The Legacy At Home Inc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave The Legacy At Home Inc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave The Legacy At Home Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.1%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.1%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
99.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
The Legacy At Home Inc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
79.1% of The Legacy At Home Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
99.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
63.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
28%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$24,284
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
The Legacy At Home Inc's patient population is primarily composed of individuals with dementia (28%), followed by other conditions (25%), cardiovascular disease (21%), cancer (17%), respiratory disease (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
The Legacy At Home Inc delivers 56% of its care in patients' homes, with 27% in assisted living settings, 17% in nursing facility settings. The hospice serves an average of 51 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at The Legacy At Home Inc
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About The Legacy At Home Inc
What is the CMS rating for The Legacy At Home Inc?
The Legacy At Home Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does The Legacy At Home Inc primarily treat?
The Legacy At Home Inc's patient population includes dementia (28%), other conditions (25%), cardiovascular disease (21%), cancer (17%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does The Legacy At Home Inc provide care?
The Legacy At Home Inc provides care in patient's home (56%), assisted living (27%), nursing facility (17%).
How large is The Legacy At Home Inc?
The Legacy At Home Inc serves an average of 51 patients per day and covers 50 ZIP codes in its service area.
How many doctors are affiliated with The Legacy At Home Inc?
2 physicians are affiliated with The Legacy At Home Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·