Skip to main content
Hospice Care

The Care Team Hospice

Average3-Star CMS Rating

5401 Gateway Center, Suite D, Flint, MI 48507

For-Profit
11 Years Certified
323 Patients/Day

Contact The Care Team

(248) 957-1999Get Directions

5401 Gateway Center, Suite D
Flint, MI 48507

About The Care Team Hospice

Hospice overview and quality summary

The Care Team Hospice is a for-profit hospice care provider in Flint, MI, serving patients and families in Genesee County and the surrounding area. Medicare certified since 2015, The Care Team Hospice has provided 11 years of end-of-life and palliative care to the community.

The Care Team Hospice serves an average of 323 patients per day, covering 288 ZIP codes across its service area. 22% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned The Care Team Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Flint, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2015
CountyGenesee
Avg Daily Census323 patients
Service Area288 ZIP codes
HCI Score10/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

The Care Team Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Flint, MI compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
76%

76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
62%

62% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
78%

78% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.1%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.7%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.6%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

95.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

The Care Team Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

68.1% of The Care Team Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.3%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.2

Natl: 13.4

38th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.7%

Natl: 9.2%

35th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

55.4%

Natl: 55.4%

54th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.1%

Natl: 7.2%

56th pctl

Late Live Discharges

Patients discharged alive after enrollment

36.2%

Natl: 40%

48th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

13.8%

Natl: 8%

79th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.6%

Natl: 2.3%

81th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$24,341

Natl: $16,971

79th pctl

Patient Population

Primary diagnoses of hospice patients

The Care Team Hospice's patient population is primarily composed of individuals with dementia (37%), followed by cardiovascular disease (25%), cancer (14%), other conditions (10%), stroke (9%), respiratory disease (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia37%
Cardiovascular Disease25%
Cancer14%
Other Conditions10%
Stroke9%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

The Care Team Hospice delivers 22% of its care in patients' homes, with 71% in assisted living settings, 7% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 323 patients per day.

Assisted Living

71%

Patient's Home

22%

Nursing Facility

7%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Frequently Asked Questions

About The Care Team Hospice

What is the CMS rating for The Care Team Hospice?

The Care Team Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does The Care Team Hospice primarily treat?

The Care Team Hospice's patient population includes dementia (37%), cardiovascular disease (25%), cancer (14%), other conditions (10%), stroke (9%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does The Care Team Hospice provide care?

The Care Team Hospice provides care in assisted living (71%), patient's home (22%), nursing facility (7%).

How large is The Care Team Hospice?

The Care Team Hospice serves an average of 323 patients per day and covers 288 ZIP codes in its service area.

How many doctors are affiliated with The Care Team Hospice?

9 physicians are affiliated with The Care Team Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·