About Tender Care Hospice
Hospice overview and quality summary
Tender Care Hospice is a for-profit hospice care provider in West Valley City, UT, serving patients and families in Salt Lake County and the surrounding area. Medicare certified since 2005, Tender Care Hospice has provided 21 years of end-of-life and palliative care to the community.
Tender Care Hospice serves an average of 42 patients per day, covering 94 ZIP codes across its service area. 32% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in West Valley City, UT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
77% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
80% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
64% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
71% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
59% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
62% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
62% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
65% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
93.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
92.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Tender Care Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
61.3% of Tender Care Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
3.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
41%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
1.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
63.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,058
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Tender Care Hospice's patient population is primarily composed of individuals with cardiovascular disease (27%), followed by stroke (23%), respiratory disease (17%), dementia (13%), other conditions (11%), cancer (10%).
Care Settings
Where hospice care is delivered
Tender Care Hospice delivers 32% of its care in patients' homes, with 47% in assisted living settings, 21% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 42 patients per day.
Assisted Living
Patient's Home
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Tender Care Hospice
What is the CMS rating for Tender Care Hospice?
Tender Care Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Tender Care Hospice primarily treat?
Tender Care Hospice's patient population includes cardiovascular disease (27%), stroke (23%), respiratory disease (17%), dementia (13%), other conditions (11%), cancer (10%). This reflects the hospice's experience managing these conditions.
Where does Tender Care Hospice provide care?
Tender Care Hospice provides care in assisted living (47%), patient's home (32%), skilled nursing (21%).
How large is Tender Care Hospice?
Tender Care Hospice serves an average of 42 patients per day and covers 94 ZIP codes in its service area.
How many doctors are affiliated with Tender Care Hospice?
1 physicians are affiliated with Tender Care Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·