About Tender Care Home Health & Hospice
Hospice overview and quality summary
Tender Care Home Health & Hospice is a for-profit hospice care provider in El Paso, TX, serving patients and families in El Paso County and the surrounding area. Medicare certified since 2020, Tender Care Home Health & Hospice has provided 6 years of end-of-life and palliative care to the community.
Tender Care Home Health & Hospice serves an average of 32 patients per day, covering 23 ZIP codes across its service area. 100% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in El Paso, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Tender Care Home Health & Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
62.6% of Tender Care Home Health & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
90.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
55.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
15.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,398
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Tender Care Home Health & Hospice's patient population is primarily composed of individuals with cancer (34%), followed by dementia (22%), other conditions (15%), cardiovascular disease (14%), respiratory disease (14%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Tender Care Home Health & Hospice delivers 100% of its care in patients' homes. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 32 patients per day.
Patient's Home
Doctors at Tender Care Home Health & Hospice
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Tender Care Home Health & Hospice
What is the CMS rating for Tender Care Home Health & Hospice?
Tender Care Home Health & Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Tender Care Home Health & Hospice primarily treat?
Tender Care Home Health & Hospice's patient population includes cancer (34%), dementia (22%), other conditions (15%), cardiovascular disease (14%), respiratory disease (14%). This reflects the hospice's experience managing these conditions.
Where does Tender Care Home Health & Hospice provide care?
Tender Care Home Health & Hospice provides care in patient's home (100%).
How large is Tender Care Home Health & Hospice?
Tender Care Home Health & Hospice serves an average of 32 patients per day and covers 23 ZIP codes in its service area.
How many doctors are affiliated with Tender Care Home Health & Hospice?
2 physicians are affiliated with Tender Care Home Health & Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·