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Hospice Care

Symbii Hospice South

Very Good4-Star CMS Rating

308 East 4500 South, Suite 100, Murray, UT 84107

For-Profit
12 Years Certified
140 Patients/Day

Contact Symbii Hospice South

(801) 433-0344Get Directions

308 East 4500 South, Suite 100
Murray, UT 84107

About Symbii Hospice South

Hospice overview and quality summary

Symbii Hospice South is a for-profit hospice care provider in Murray, UT, serving patients and families in Salt Lake County and the surrounding area. Medicare certified since 2014, Symbii Hospice South has provided 12 years of end-of-life and palliative care to the community.

Symbii Hospice South serves an average of 140 patients per day, covering 70 ZIP codes across its service area. 63% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Symbii Hospice South has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Murray, UT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2014
CountySalt Lake
Avg Daily Census140 patients
Service Area70 ZIP codes
HCI Score10/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Symbii Hospice South has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Symbii Hospice South among the higher-rated hospice providers serving families in Murray, UT.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Symbii Hospice South a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Symbii Hospice South a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Symbii Hospice South a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
84%

84% of caregivers gave Symbii Hospice South a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
90%

90% of caregivers gave Symbii Hospice South a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Symbii Hospice South's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

71.8% of Symbii Hospice South's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.6%

Natl: 89.5%

51th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.7

Natl: 13.4

33th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.2%

Natl: 9.2%

29th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

30.4%

Natl: 55.4%

22th pctl

Early Live Discharges

Patients discharged alive within 3 days

6%

Natl: 7.2%

47th pctl

Late Live Discharges

Patients discharged alive after enrollment

42.7%

Natl: 40%

66th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.3%

Natl: 8%

20th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.7%

Natl: 2.3%

71th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,973

Natl: $16,971

44th pctl

Patient Population

Primary diagnoses of hospice patients

Symbii Hospice South's patient population is primarily composed of individuals with cardiovascular disease (27%), followed by other conditions (24%), dementia (22%), cancer (17%), respiratory disease (8%), stroke (6%).

Cardiovascular Disease27%
Other Conditions24%
Dementia22%
Cancer17%
Respiratory Disease8%
Stroke6%

Care Settings

Where hospice care is delivered

Symbii Hospice South delivers 63% of its care in patients' homes, with 25% in assisted living settings, 8% in skilled nursing settings, 4% in nursing facility settings. The hospice serves an average of 140 patients per day.

Patient's Home

63%

Assisted Living

25%

Skilled Nursing

8%

Nursing Facility

4%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Symbii Hospice South

What is the CMS rating for Symbii Hospice South?

Symbii Hospice South has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Symbii Hospice South primarily treat?

Symbii Hospice South's patient population includes cardiovascular disease (27%), other conditions (24%), dementia (22%), cancer (17%), respiratory disease (8%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Symbii Hospice South provide care?

Symbii Hospice South provides care in patient's home (63%), assisted living (25%), skilled nursing (8%), nursing facility (4%).

How large is Symbii Hospice South?

Symbii Hospice South serves an average of 140 patients per day and covers 70 ZIP codes in its service area.

How many doctors are affiliated with Symbii Hospice South?

4 physicians are affiliated with Symbii Hospice South.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·