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Hospice Care

Sutter North Hospice

Very Good4-Star CMS Rating

400 Plumas Blvd, Suite 115a, Yuba City, CA 95991

For-Profit
24 Years Certified
43 Patients/Day

Contact Sutter North Hospice

(530) 749-3460Get Directions

400 Plumas Blvd, Suite 115a
Yuba City, CA 95991

About Sutter North Hospice

Hospice overview and quality summary

Sutter North Hospice is a for-profit hospice care provider in Yuba City, CA, serving patients and families in Sutter County and the surrounding area. Medicare certified since 2002, Sutter North Hospice has provided 24 years of end-of-life and palliative care to the community.

Sutter North Hospice serves an average of 43 patients per day, covering 31 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Sutter North Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.

When choosing hospice care in Yuba City, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2002
CountySutter
Avg Daily Census43 patients
Service Area31 ZIP codes
HCI Score8/10
Affiliated Doctors6

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Sutter North Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Sutter North Hospice among the higher-rated hospice providers serving families in Yuba City, CA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
84%

84% of caregivers gave Sutter North Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
80%

80% of caregivers gave Sutter North Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
80%

80% of caregivers gave Sutter North Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Sutter North Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
90%

90% of caregivers gave Sutter North Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Sutter North Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

53.8% of Sutter North Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

91.1%

Natl: 89.5%

36th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.3

Natl: 13.4

78th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.8%

Natl: 9.2%

60th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

57.6%

Natl: 55.4%

57th pctl

Early Live Discharges

Patients discharged alive within 3 days

9%

Natl: 7.2%

67th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.4%

Natl: 40%

27th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.5%

Natl: 8%

52th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

6%

Natl: 2.3%

93th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,177

Natl: $16,971

19th pctl

Patient Population

Primary diagnoses of hospice patients

Sutter North Hospice's patient population is primarily composed of individuals with cancer (32%), followed by stroke (26%), cardiovascular disease (14%), dementia (11%), respiratory disease (11%), other conditions (11%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer32%
Stroke26%
Cardiovascular Disease14%
Dementia11%
Respiratory Disease11%
Other Conditions11%

Care Settings

Where hospice care is delivered

Sutter North Hospice delivers 64% of its care in patients' homes, with 24% in assisted living settings, 12% in skilled nursing settings. The hospice serves an average of 43 patients per day.

Patient's Home

64%

Assisted Living

24%

Skilled Nursing

12%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Sutter North Hospice

What is the CMS rating for Sutter North Hospice?

Sutter North Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Sutter North Hospice primarily treat?

Sutter North Hospice's patient population includes cancer (32%), stroke (26%), cardiovascular disease (14%), dementia (11%), respiratory disease (11%), other conditions (11%). This reflects the hospice's experience managing these conditions.

Where does Sutter North Hospice provide care?

Sutter North Hospice provides care in patient's home (64%), assisted living (24%), skilled nursing (12%).

How large is Sutter North Hospice?

Sutter North Hospice serves an average of 43 patients per day and covers 31 ZIP codes in its service area.

How many doctors are affiliated with Sutter North Hospice?

6 physicians are affiliated with Sutter North Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·