About Sutter North Hospice
Hospice overview and quality summary
Sutter North Hospice is a for-profit hospice care provider in Yuba City, CA, serving patients and families in Sutter County and the surrounding area. Medicare certified since 2002, Sutter North Hospice has provided 24 years of end-of-life and palliative care to the community.
Sutter North Hospice serves an average of 43 patients per day, covering 31 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Sutter North Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.
When choosing hospice care in Yuba City, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Sutter North Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Sutter North Hospice among the higher-rated hospice providers serving families in Yuba City, CA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Sutter North Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Sutter North Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Sutter North Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Sutter North Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Sutter North Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Sutter North Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
53.8% of Sutter North Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
91.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
57.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,177
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Sutter North Hospice's patient population is primarily composed of individuals with cancer (32%), followed by stroke (26%), cardiovascular disease (14%), dementia (11%), respiratory disease (11%), other conditions (11%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Sutter North Hospice delivers 64% of its care in patients' homes, with 24% in assisted living settings, 12% in skilled nursing settings. The hospice serves an average of 43 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Sutter North Hospice
6 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Sutter North Hospice
What is the CMS rating for Sutter North Hospice?
Sutter North Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Sutter North Hospice primarily treat?
Sutter North Hospice's patient population includes cancer (32%), stroke (26%), cardiovascular disease (14%), dementia (11%), respiratory disease (11%), other conditions (11%). This reflects the hospice's experience managing these conditions.
Where does Sutter North Hospice provide care?
Sutter North Hospice provides care in patient's home (64%), assisted living (24%), skilled nursing (12%).
How large is Sutter North Hospice?
Sutter North Hospice serves an average of 43 patients per day and covers 31 ZIP codes in its service area.
How many doctors are affiliated with Sutter North Hospice?
6 physicians are affiliated with Sutter North Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·