About Suburban Hospice, Inc
Hospice overview and quality summary
Suburban Hospice, Inc is a government-operated hospice care provider in Greenfield, IN, serving patients and families in Hancock County and the surrounding area. Medicare certified since 1996, Suburban Hospice, Inc has provided 30 years of end-of-life and palliative care to the community.
Suburban Hospice, Inc serves an average of 63 patients per day, covering 75 ZIP codes across its service area. 81% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Suburban Hospice, Inc has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Greenfield, IN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Suburban Hospice, Inc has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Suburban Hospice, Inc among the higher-rated hospice providers serving families in Greenfield, IN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Suburban Hospice, Inc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
82% of caregivers gave Suburban Hospice, Inc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
91% of caregivers gave Suburban Hospice, Inc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
89% of caregivers gave Suburban Hospice, Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
84% of caregivers gave Suburban Hospice, Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
92% of caregivers gave Suburban Hospice, Inc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
94% of caregivers gave Suburban Hospice, Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.4%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
93.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
94.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
85.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Suburban Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
82.1% of Suburban Hospice, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
13.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
14.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
4.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,386
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Suburban Hospice, Inc's patient population is primarily composed of individuals with cancer (23%), followed by cardiovascular disease (21%), respiratory disease (18%), other conditions (18%), dementia (11%), stroke (9%).
Care Settings
Where hospice care is delivered
Suburban Hospice, Inc delivers 81% of its care in patients' homes, with 15% in skilled nursing settings, 2% in nursing facility settings, 1% in assisted living settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 63 patients per day.
Patient's Home
Skilled Nursing
Nursing Facility
Assisted Living
Hospital
Doctors at Suburban Hospice, Inc
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Suburban Hospice, Inc
What is the CMS rating for Suburban Hospice, Inc?
Suburban Hospice, Inc has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Suburban Hospice, Inc primarily treat?
Suburban Hospice, Inc's patient population includes cancer (23%), cardiovascular disease (21%), respiratory disease (18%), other conditions (18%), dementia (11%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Suburban Hospice, Inc provide care?
Suburban Hospice, Inc provides care in patient's home (81%), skilled nursing (15%), nursing facility (2%), assisted living (1%), hospital (1%).
How large is Suburban Hospice, Inc?
Suburban Hospice, Inc serves an average of 63 patients per day and covers 75 ZIP codes in its service area.
How many doctors are affiliated with Suburban Hospice, Inc?
3 physicians are affiliated with Suburban Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·