About Star Hospice
Hospice overview and quality summary
Star Hospice is a for-profit hospice care provider in Gurnee, IL, serving patients and families in Lake County and the surrounding area. Medicare certified since 1991, Star Hospice has provided 35 years of end-of-life and palliative care to the community.
Star Hospice serves an average of 54 patients per day, covering 56 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Star Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Gurnee, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Star Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Star Hospice among the higher-rated hospice providers serving families in Gurnee, IL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Star Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
85% of caregivers gave Star Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Star Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
69.0% of Star Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
32.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
26.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,704
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Star Hospice's patient population is primarily composed of individuals with other conditions (20%), followed by respiratory disease (18%), cardiovascular disease (17%), dementia (16%), stroke (16%), cancer (15%).
Care Settings
Where hospice care is delivered
Star Hospice delivers 52% of its care in patients' homes, with 34% in skilled nursing settings, 11% in assisted living settings, 2% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 54 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Nursing Facility
Hospital
Doctors at Star Hospice
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in IL
Integrated Palliative And Hospice Llc
For-Profit · 6 mi away
151 W. Golf Road, Libertyville, IL 60048
(847) 549-0588
Meridian Palliative & Hospice Care Services Llc
For-Profit · 6 mi away
4 N Deer Point Drive Suite 1006, Hainesville, IL 60030
(847) 543-7550
Accord Hospice
For-Profit · 14 mi away
400 Lake Cook Rd, Suite 223, Deerfield, IL 60015
(847) 780-4594
Promedica Hospice (northbrook)
For-Profit · 14 mi away
1110 W Lake Cook Rd, Ste 130, Buffalo Grove, IL 60089
(847) 272-7338
Lifechoice Hospice And Palliative Care
For-Profit · 17 mi away
275 12th Street, Ste 2c, Wheeling, IL 60090
(847) 322-4482
V Care Hospice Services Of Illinois
For-Profit · 18 mi away
3100 Dundee Road, Suite 303, Northbrook, IL 60062
(847) 272-5883
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Star Hospice
What is the CMS rating for Star Hospice?
Star Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Star Hospice primarily treat?
Star Hospice's patient population includes other conditions (20%), respiratory disease (18%), cardiovascular disease (17%), dementia (16%), stroke (16%), cancer (15%). This reflects the hospice's experience managing these conditions.
Where does Star Hospice provide care?
Star Hospice provides care in patient's home (52%), skilled nursing (34%), assisted living (11%), nursing facility (2%), hospital (1%).
How large is Star Hospice?
Star Hospice serves an average of 54 patients per day and covers 56 ZIP codes in its service area.
How many doctors are affiliated with Star Hospice?
2 physicians are affiliated with Star Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·