About St Croix Hospice
Hospice overview and quality summary
St Croix Hospice is a for-profit hospice care provider in Spencer, IA, serving patients and families in Clay County and the surrounding area. Medicare certified since 2015, St Croix Hospice has provided 11 years of end-of-life and palliative care to the community.
St Croix Hospice serves an average of 160 patients per day, covering 167 ZIP codes across its service area. 21% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
St Croix Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Spencer, IA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
St Croix Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places St Croix Hospice among the higher-rated hospice providers serving families in Spencer, IA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave St Croix Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave St Croix Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave St Croix Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave St Croix Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
85% of caregivers gave St Croix Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave St Croix Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave St Croix Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave St Croix Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
St Croix Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
72.8% of St Croix Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
35%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
45.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,234
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
St Croix Hospice's patient population is primarily composed of individuals with dementia (27%), followed by cardiovascular disease (26%), other conditions (18%), cancer (16%), respiratory disease (8%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
St Croix Hospice delivers 21% of its care in patients' homes, with 65% in nursing facility settings, 12% in assisted living settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 160 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Skilled Nursing
Doctors at St Croix Hospice
20 affiliated physicians
Dr. Jeffrey Krohn, MD
Family Practice
Dr. Amy Jochims, MD
Family Practice
Dr. Christian Grindberg, DO
Family Practice
Dr. Michael Jung, MD
Family Practice
Dr. David Chua, MD
Nephrology
Dr. Kenneth Chapman, MD
Family Practice
Dr. Sheila Holcomb, MD
Family Practice
Dr. Jason Losee, DO
Family Practice
Dr. Lisa Shepherd, MD
Family Practice
Dr. Brent Owen, MD
Family Practice
Dr. Amanda Dannenbring, DO
Family Practice
Dr. Elise Duwe
Family Practice
+ 8 more physicians
Dr. Garrett Sterk, DO
Family Practice
Dr. Joseph Kurth, MD
Family Practice
Dr. Steven Meis, MD
Family Practice
Dr. Scott Lichty, MD
Family Practice
Dr. David Ensz, MD
Family Practice
Dr. Sean Sutphen, MD
Family Practice
Dr. Dustin Smith, MD
Emergency Medicine
Dr. Thomas Schryver, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About St Croix Hospice
What is the CMS rating for St Croix Hospice?
St Croix Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does St Croix Hospice primarily treat?
St Croix Hospice's patient population includes dementia (27%), cardiovascular disease (26%), other conditions (18%), cancer (16%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does St Croix Hospice provide care?
St Croix Hospice provides care in nursing facility (65%), patient's home (21%), assisted living (12%), skilled nursing (1%).
How large is St Croix Hospice?
St Croix Hospice serves an average of 160 patients per day and covers 167 ZIP codes in its service area.
How many doctors are affiliated with St Croix Hospice?
20 physicians are affiliated with St Croix Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·