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Hospice Care

St. Croix Hospice, Llc

Very Good4-Star CMS Rating

1065 N 115th St Suite 120, Omaha, NE 68154

For-Profit
14 Years Certified
265 Patients/Day

Contact St. Croix Hospice,

(402) 609-4818Get Directions

1065 N 115th St Suite 120
Omaha, NE 68154

About St. Croix Hospice, Llc

Hospice overview and quality summary

St. Croix Hospice, Llc is a for-profit hospice care provider in Omaha, NE, serving patients and families in Douglas County and the surrounding area. Medicare certified since 2012, St. Croix Hospice, Llc has provided 14 years of end-of-life and palliative care to the community.

St. Croix Hospice, Llc serves an average of 265 patients per day, covering 246 ZIP codes across its service area. 35% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

St. Croix Hospice, Llc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Omaha, NE, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2012
CountyDouglas
Avg Daily Census265 patients
Service Area246 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

St. Croix Hospice, Llc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places St. Croix Hospice, Llc among the higher-rated hospice providers serving families in Omaha, NE.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
84%

84% of caregivers gave St. Croix Hospice, Llc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

St. Croix Hospice, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

77.2% of St. Croix Hospice, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.9%

Natl: 89.5%

69th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16

Natl: 13.4

82th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.7%

Natl: 9.2%

67th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

29.1%

Natl: 55.4%

20th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.4%

Natl: 7.2%

81th pctl

Late Live Discharges

Patients discharged alive after enrollment

34.2%

Natl: 40%

43th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8.4%

Natl: 8%

57th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.6%

Natl: 2.3%

87th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,556

Natl: $16,971

21th pctl

Patient Population

Primary diagnoses of hospice patients

St. Croix Hospice, Llc's patient population is primarily composed of individuals with cancer (28%), followed by dementia (23%), cardiovascular disease (18%), other conditions (16%), stroke (10%), respiratory disease (7%).

Cancer28%
Dementia23%
Cardiovascular Disease18%
Other Conditions16%
Stroke10%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

St. Croix Hospice, Llc delivers 35% of its care in patients' homes, with 43% in nursing facility settings, 22% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 265 patients per day.

Nursing Facility

43%

Patient's Home

35%

Assisted Living

22%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About St. Croix Hospice, Llc

What is the CMS rating for St. Croix Hospice, Llc?

St. Croix Hospice, Llc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does St. Croix Hospice, Llc primarily treat?

St. Croix Hospice, Llc's patient population includes cancer (28%), dementia (23%), cardiovascular disease (18%), other conditions (16%), stroke (10%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does St. Croix Hospice, Llc provide care?

St. Croix Hospice, Llc provides care in nursing facility (43%), patient's home (35%), assisted living (22%).

How large is St. Croix Hospice, Llc?

St. Croix Hospice, Llc serves an average of 265 patients per day and covers 246 ZIP codes in its service area.

How many doctors are affiliated with St. Croix Hospice, Llc?

20 physicians are affiliated with St. Croix Hospice, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·