About Sparrow Hospice Services
Hospice overview and quality summary
Sparrow Hospice Services is a nonprofit hospice care provider in Lansing, MI, serving patients and families in Ingham County and the surrounding area. Medicare certified since 1987, Sparrow Hospice Services has provided 39 years of end-of-life and palliative care to the community.
Sparrow Hospice Services serves an average of 92 patients per day, covering 62 ZIP codes across its service area. 57% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Sparrow Hospice Services has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Lansing, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Sparrow Hospice Services has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Sparrow Hospice Services among the higher-rated hospice providers serving families in Lansing, MI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Sparrow Hospice Services a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Sparrow Hospice Services a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Sparrow Hospice Services a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Sparrow Hospice Services a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Sparrow Hospice Services a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Sparrow Hospice Services a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Sparrow Hospice Services a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
73.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
86.4%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Sparrow Hospice Services's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
49.2% of Sparrow Hospice Services's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
70.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
32.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
21.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
55.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,275
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Sparrow Hospice Services's patient population is primarily composed of individuals with cancer (34%), followed by other conditions (23%), stroke (14%), cardiovascular disease (12%), respiratory disease (10%), dementia (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Sparrow Hospice Services delivers 57% of its care in patients' homes, with 17% in nursing facility settings, 12% in assisted living settings, 2% in inpatient hospice settings. The hospice serves an average of 92 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Doctors at Sparrow Hospice Services
9 affiliated physicians
Dr. Carol Rapson, MD
Medical Oncology
Dr. Kristin Bredin, DO
Internal Medicine
Dr. Michael Amlog, MD
Family Practice
Dr. Galyna Clous, MD
Hospice/palliative Care
Dr. Raza Haque, MD
Geriatric Medicine
Dr. Anthony Brandau, DO
Hematology/oncology
Dr. Phillip Eisenberg, DO
Internal Medicine
Dr. Erin Sarzynski, MD
Geriatric Medicine
Dr. Mark Ensberg, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in MI
Compass - Lansing
For-Profit · 4 mi away
801 S Waverly Rd, Suite 200, Lansing, MI 48917
(517) 886-8470
Hospice Of Lansing
Non-Profit · 5 mi away
3186 Pine Tree Road, Lansing, MI 48911
(517) 882-4500
Heart To Heart Hospice Of Lansing
For-Profit · 6 mi away
2260 Saginaw St, Suite A, East Lansing, MI 48823
(517) 580-7530
Promedica Hospice (mason)
For-Profit · 9 mi away
2150 Association Dr. Suite 200, Okemos, MI 48864
(517) 676-0412
Memorial Healthcare
Non-Profit · 27 mi away
1637 W Main St, Owosso, MI 48867
(989) 725-2299
Henry Ford Health Hospice-central Michigan
For-Profit · 30 mi away
100 E Michigan Ave, Suite 400, Jackson, MI 49201
(517) 841-6983
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Sparrow Hospice Services
What is the CMS rating for Sparrow Hospice Services?
Sparrow Hospice Services has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Sparrow Hospice Services primarily treat?
Sparrow Hospice Services's patient population includes cancer (34%), other conditions (23%), stroke (14%), cardiovascular disease (12%), respiratory disease (10%), dementia (8%). This reflects the hospice's experience managing these conditions.
Where does Sparrow Hospice Services provide care?
Sparrow Hospice Services provides care in patient's home (57%), nursing facility (17%), assisted living (12%), inpatient hospice (2%).
How large is Sparrow Hospice Services?
Sparrow Hospice Services serves an average of 92 patients per day and covers 62 ZIP codes in its service area.
How many doctors are affiliated with Sparrow Hospice Services?
9 physicians are affiliated with Sparrow Hospice Services.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·