About Southerncare Greenville
Hospice overview and quality summary
Southerncare Greenville is an hospice care provider in Greenville, AL, serving patients and families in Butler County and the surrounding area. Medicare certified since 2007, Southerncare Greenville has provided 19 years of end-of-life and palliative care to the community.
Southerncare Greenville serves an average of 761 patients per day, covering 189 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Southerncare Greenville has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Greenville, AL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Southerncare Greenville has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Southerncare Greenville among the higher-rated hospice providers serving families in Greenville, AL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Southerncare Greenville a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Southerncare Greenville a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Southerncare Greenville a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Southerncare Greenville's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
68.0% of Southerncare Greenville's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
27.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
47.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
16.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,323
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Southerncare Greenville's patient population is primarily composed of individuals with cardiovascular disease (35%), followed by dementia (19%), cancer (18%), respiratory disease (11%), stroke (11%), other conditions (9%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Southerncare Greenville delivers 73% of its care in patients' homes, with 16% in nursing facility settings, 8% in skilled nursing settings, 3% in assisted living settings. The hospice serves an average of 761 patients per day.
Patient's Home
Nursing Facility
Skilled Nursing
Assisted Living
Doctors at Southerncare Greenville
20 affiliated physicians
Dr. Clinton Kilcrease, MD
Family Practice
Dr. Scott Carver, MD
Family Practice
Dr. Brittany Case, MD
Internal Medicine
Dr. Carlos Clark, MD
Family Practice
Dr. Thomas Broughton, MD
Family Practice
Dr. Ryan Shingler, DO
Family Practice
Dr. William Harigel, MD
Family Practice
Dr. Gabruce Young, MD
Internal Medicine
Dr. Frances Salter, MD
Family Practice
Dr. Mark Roberts, MD
Family Practice
Dr. Pamala Gibbs, MD
Internal Medicine
Dr. Jeremias Georgiadis, DO
Family Practice
+ 8 more physicians
Dr. Gavin Kindall
Internal Medicine
Dr. Nicholas Mcqueen, MD
Internal Medicine
Dr. William Hundley, MD
Internal Medicine
Dr. Thomas Garth, MD
Internal Medicine
Dr. Philip Almalouf, MD
Pulmonary Disease
Dr. Sai Avula, MD
Internal Medicine
Dr. Randall Hall, MD
Family Practice
Dr. Ryan Forbess, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Southerncare Greenville
What is the CMS rating for Southerncare Greenville?
Southerncare Greenville has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Southerncare Greenville primarily treat?
Southerncare Greenville's patient population includes cardiovascular disease (35%), dementia (19%), cancer (18%), respiratory disease (11%), stroke (11%), other conditions (9%). This reflects the hospice's experience managing these conditions.
Where does Southerncare Greenville provide care?
Southerncare Greenville provides care in patient's home (73%), nursing facility (16%), skilled nursing (8%), assisted living (3%).
How large is Southerncare Greenville?
Southerncare Greenville serves an average of 761 patients per day and covers 189 ZIP codes in its service area.
How many doctors are affiliated with Southerncare Greenville?
20 physicians are affiliated with Southerncare Greenville.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·