About Smoky Mountain Home Health And Hospice, Inc
Hospice overview and quality summary
Smoky Mountain Home Health And Hospice, Inc is a for-profit hospice care provider in Newport, TN, serving patients and families in Cocke County and the surrounding area. Medicare certified since 1994, Smoky Mountain Home Health And Hospice, Inc has provided 32 years of end-of-life and palliative care to the community.
Smoky Mountain Home Health And Hospice, Inc serves an average of 312 patients per day, covering 107 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Smoky Mountain Home Health And Hospice, Inc has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.
When choosing hospice care in Newport, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Smoky Mountain Home Health And Hospice, Inc has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Smoky Mountain Home Health And Hospice, Inc among the higher-rated hospice providers serving families in Newport, TN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Smoky Mountain Home Health And Hospice, Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Smoky Mountain Home Health And Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
75.3% of Smoky Mountain Home Health And Hospice, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
50.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
47.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
12.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,751
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Smoky Mountain Home Health And Hospice, Inc's patient population is primarily composed of individuals with dementia (26%), followed by cardiovascular disease (22%), cancer (18%), other conditions (17%), respiratory disease (13%), stroke (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Smoky Mountain Home Health And Hospice, Inc delivers 56% of its care in patients' homes, with 24% in nursing facility settings, 19% in assisted living settings. The hospice serves an average of 312 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Smoky Mountain Home Health And Hospice, Inc
12 affiliated physicians
Dr. Rual Swanson, MD
Family Practice
Dr. Rajeev Gupta, MD
Family Practice
Dr. Moez Premji, MD
Internal Medicine
Dr. Deepika Tumkur, MD
Family Practice
Dr. Holly Berndt, MD
Internal Medicine
Dr. Michael Tan, MD
Internal Medicine
Dr. Anton Daniel, MD
Internal Medicine
Dr. Nancy Witherspoon, MD
Family Practice
Dr. Joshua Proffitt, MD
Family Practice
Dr. Eric Redmon, MD
Family Practice
Dr. Eric Hasemeier, DO
Family Practice
Dr. Mark Holland, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Smoky Mountain Home Health And Hospice, Inc
What is the CMS rating for Smoky Mountain Home Health And Hospice, Inc?
Smoky Mountain Home Health And Hospice, Inc has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Smoky Mountain Home Health And Hospice, Inc primarily treat?
Smoky Mountain Home Health And Hospice, Inc's patient population includes dementia (26%), cardiovascular disease (22%), cancer (18%), other conditions (17%), respiratory disease (13%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Smoky Mountain Home Health And Hospice, Inc provide care?
Smoky Mountain Home Health And Hospice, Inc provides care in patient's home (56%), nursing facility (24%), assisted living (19%).
How large is Smoky Mountain Home Health And Hospice, Inc?
Smoky Mountain Home Health And Hospice, Inc serves an average of 312 patients per day and covers 107 ZIP codes in its service area.
How many doctors are affiliated with Smoky Mountain Home Health And Hospice, Inc?
12 physicians are affiliated with Smoky Mountain Home Health And Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·