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Hospice Care

Silverado Hospice - North Houston

Below Average2-Star CMS Rating

14550 Torrey Chase, Suite 345, Houston, TX 77014

For-Profit
20 Years Certified
68 Patients/Day

Contact Silverado Hospice -

(281) 397-8800Get Directions

14550 Torrey Chase, Suite 345
Houston, TX 77014

About Silverado Hospice - North Houston

Hospice overview and quality summary

Silverado Hospice - North Houston is a for-profit hospice care provider in Houston, TX, serving patients and families in Harris County and the surrounding area. Medicare certified since 2006, Silverado Hospice - North Houston has provided 20 years of end-of-life and palliative care to the community.

Silverado Hospice - North Houston serves an average of 68 patients per day, covering 104 ZIP codes across its service area. 50% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Silverado Hospice - North Houston holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Houston, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyHarris
Avg Daily Census68 patients
Service Area104 ZIP codes
HCI Score9/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Silverado Hospice - North Houston has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Houston, TX considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
71%

71% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
70%

70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
72%

72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
77%

77% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.5%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Silverado Hospice - North Houston's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.0% of Silverado Hospice - North Houston's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.9%

Natl: 89.5%

85th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.4

Natl: 13.4

84th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.3%

Natl: 9.2%

30th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

47.6%

Natl: 55.4%

43th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.2%

Natl: 7.2%

89th pctl

Late Live Discharges

Patients discharged alive after enrollment

23.6%

Natl: 40%

18th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

21.7%

Natl: 8%

95th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.9%

Natl: 2.3%

48th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,732

Natl: $16,971

54th pctl

Patient Population

Primary diagnoses of hospice patients

Silverado Hospice - North Houston's patient population is primarily composed of individuals with dementia (37%), followed by cancer (21%), respiratory disease (15%), cardiovascular disease (11%), stroke (9%), other conditions (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia37%
Cancer21%
Respiratory Disease15%
Cardiovascular Disease11%
Stroke9%
Other Conditions9%

Care Settings

Where hospice care is delivered

Silverado Hospice - North Houston delivers 50% of its care in patients' homes, with 40% in assisted living settings, 7% in nursing facility settings, 2% in skilled nursing settings. The hospice serves an average of 68 patients per day.

Patient's Home

50%

Assisted Living

40%

Nursing Facility

7%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Silverado Hospice - North Houston

What is the CMS rating for Silverado Hospice - North Houston?

Silverado Hospice - North Houston has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Silverado Hospice - North Houston primarily treat?

Silverado Hospice - North Houston's patient population includes dementia (37%), cancer (21%), respiratory disease (15%), cardiovascular disease (11%), stroke (9%), other conditions (9%). This reflects the hospice's experience managing these conditions.

Where does Silverado Hospice - North Houston provide care?

Silverado Hospice - North Houston provides care in patient's home (50%), assisted living (40%), nursing facility (7%), skilled nursing (2%).

How large is Silverado Hospice - North Houston?

Silverado Hospice - North Houston serves an average of 68 patients per day and covers 104 ZIP codes in its service area.

How many doctors are affiliated with Silverado Hospice - North Houston?

4 physicians are affiliated with Silverado Hospice - North Houston.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·