About Serenity Hospicecare
Hospice overview and quality summary
Serenity Hospicecare is a nonprofit hospice care provider in Park Hills, MO, serving patients and families in St. Francois County and the surrounding area. Medicare certified since 1995, Serenity Hospicecare has provided 31 years of end-of-life and palliative care to the community.
Serenity Hospicecare serves an average of 66 patients per day, covering 58 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Serenity Hospicecare has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in Park Hills, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Serenity Hospicecare has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Serenity Hospicecare among the higher-rated hospice providers serving families in Park Hills, MO.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Serenity Hospicecare a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Serenity Hospicecare a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Serenity Hospicecare a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
86% of caregivers gave Serenity Hospicecare a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Serenity Hospicecare a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Serenity Hospicecare a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Serenity Hospicecare a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Serenity Hospicecare's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
41.2% of Serenity Hospicecare's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
97.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
20.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
10.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,949
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Serenity Hospicecare's patient population is primarily composed of individuals with other conditions (25%), followed by cancer (24%), dementia (23%), cardiovascular disease (15%), respiratory disease (14%).
Care Settings
Where hospice care is delivered
Serenity Hospicecare delivers 56% of its care in patients' homes, with 39% in skilled nursing settings, 5% in assisted living settings. The hospice serves an average of 66 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Serenity Hospicecare
11 affiliated physicians
Dr. Paul Moniz, MD
Osteopathic Manipulative Medicine
Dr. William Johnson, DO
Family Practice
Dr. Edward Burke, MD
Internal Medicine
Dr. Erika Leung, MD
Internal Medicine
Dr. Guy Roberts, DO
Family Practice
Dr. Steven Ebers, MD
Family Practice
Dr. Rustico Ramos, MD
Family Practice
Dr. David Kapp, MD
Family Practice
Dr. Bruce Harrison, MD
Emergency Medicine
Dr. Laurence Lum, DO
Family Practice
Dr. Eric Davis, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Serenity Hospicecare
What is the CMS rating for Serenity Hospicecare?
Serenity Hospicecare has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Serenity Hospicecare primarily treat?
Serenity Hospicecare's patient population includes other conditions (25%), cancer (24%), dementia (23%), cardiovascular disease (15%), respiratory disease (14%). This reflects the hospice's experience managing these conditions.
Where does Serenity Hospicecare provide care?
Serenity Hospicecare provides care in patient's home (56%), skilled nursing (39%), assisted living (5%).
How large is Serenity Hospicecare?
Serenity Hospicecare serves an average of 66 patients per day and covers 58 ZIP codes in its service area.
How many doctors are affiliated with Serenity Hospicecare?
11 physicians are affiliated with Serenity Hospicecare.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·