Skip to main content
Hospice Care

Seasons Hospice & Palliative Care Of Michigan

Below Average2-Star CMS Rating

27355 John R Rd, Madison Heights, MI 48071

For-Profit
20 Years Certified
388 Patients/Day

Contact Seasons Hospice &

(800) 370-8592Get Directions

27355 John R Rd
Madison Heights, MI 48071

About Seasons Hospice & Palliative Care Of Michigan

Hospice overview and quality summary

Seasons Hospice & Palliative Care Of Michigan is a for-profit hospice care provider in Madison Heights, MI, serving patients and families in Oakland County and the surrounding area. Medicare certified since 2006, Seasons Hospice & Palliative Care Of Michigan has provided 20 years of end-of-life and palliative care to the community.

Seasons Hospice & Palliative Care Of Michigan serves an average of 388 patients per day, covering 204 ZIP codes across its service area. 25% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Seasons Hospice & Palliative Care Of Michigan holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Madison Heights, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyOakland
Avg Daily Census388 patients
Service Area204 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Seasons Hospice & Palliative Care Of Michigan has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Madison Heights, MI considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
66%

66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
79%

79% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.8%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Seasons Hospice & Palliative Care Of Michigan's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

52.6% of Seasons Hospice & Palliative Care Of Michigan's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

89%

Natl: 89.5%

28th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.4

Natl: 13.4

19th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.4%

Natl: 9.2%

56th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

80.9%

Natl: 55.4%

87th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.7%

Natl: 7.2%

66th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.8%

Natl: 40%

56th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

11.2%

Natl: 8%

70th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.9%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.2%

Natl: 0.6%

91th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,658

Natl: $16,971

49th pctl

Patient Population

Primary diagnoses of hospice patients

Seasons Hospice & Palliative Care Of Michigan's patient population is primarily composed of individuals with stroke (42%), followed by cancer (22%), cardiovascular disease (13%), other conditions (10%), dementia (8%), respiratory disease (5%).

Stroke42%
Cancer22%
Cardiovascular Disease13%
Other Conditions10%
Dementia8%
Respiratory Disease5%

Care Settings

Where hospice care is delivered

Seasons Hospice & Palliative Care Of Michigan delivers 25% of its care in patients' homes, with 40% in nursing facility settings, 33% in assisted living settings, 1% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 388 patients per day.

Nursing Facility

40%

Assisted Living

33%

Patient's Home

25%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Frequently Asked Questions

About Seasons Hospice & Palliative Care Of Michigan

What is the CMS rating for Seasons Hospice & Palliative Care Of Michigan?

Seasons Hospice & Palliative Care Of Michigan has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Seasons Hospice & Palliative Care Of Michigan primarily treat?

Seasons Hospice & Palliative Care Of Michigan's patient population includes stroke (42%), cancer (22%), cardiovascular disease (13%), other conditions (10%), dementia (8%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.

Where does Seasons Hospice & Palliative Care Of Michigan provide care?

Seasons Hospice & Palliative Care Of Michigan provides care in nursing facility (40%), assisted living (33%), patient's home (25%), inpatient hospice (1%).

How large is Seasons Hospice & Palliative Care Of Michigan?

Seasons Hospice & Palliative Care Of Michigan serves an average of 388 patients per day and covers 204 ZIP codes in its service area.

How many doctors are affiliated with Seasons Hospice & Palliative Care Of Michigan?

20 physicians are affiliated with Seasons Hospice & Palliative Care Of Michigan.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·