About Sanctuary Hospice
Hospice overview and quality summary
Sanctuary Hospice is a for-profit hospice care provider in Westchester, IL, serving patients and families in Cook County and the surrounding area. Medicare certified since 2012, Sanctuary Hospice has provided 14 years of end-of-life and palliative care to the community.
Sanctuary Hospice serves an average of 157 patients per day, covering 176 ZIP codes across its service area. 21% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Sanctuary Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.
When choosing hospice care in Westchester, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Sanctuary Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Westchester, IL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
63% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
65% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
73% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
72% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.5%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Sanctuary Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
55.8% of Sanctuary Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
85.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
49.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,536
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Sanctuary Hospice's patient population is primarily composed of individuals with dementia (48%), followed by cancer (15%), other conditions (14%), cardiovascular disease (11%), stroke (9%), respiratory disease (4%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Sanctuary Hospice delivers 21% of its care in patients' homes, with 56% in nursing facility settings, 22% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 157 patients per day.
Nursing Facility
Assisted Living
Patient's Home
Doctors at Sanctuary Hospice
16 affiliated physicians
Dr. Thomas Michalsen, DO
General Practice
Dr. Eric Chuang, MD
Internal Medicine
Dr. Nicholas Papanos, MD
Internal Medicine
Dr. Murray Salzman, MD
Pulmonary Disease
Dr. Seong Chin, MD
Internal Medicine
Dr. Sergei Shevlyagin, MD
Internal Medicine
Dr. Ruksana Papa, MD
Internal Medicine
Dr. Krishdeep Khosla, MD
Internal Medicine
Dr. John Kapoor, MD
Cardiovascular Disease (cardiology)
Dr. Khaja Asadullah, MD
Internal Medicine
Dr. Steven Disanti, DO
General Practice
Dr. Leonard Ginzburg, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in IL
Capital Hospice & Palliative Care Llc
For-Profit · 3 mi away
900 Jorie Blvd, Suite 188, Oak Brook, IL 60523
(630) 581-5492
Loyola Medicine Hospice
Non-Profit · 3 mi away
2301 W 22nd Street, Ste 107, Oak Brook, IL 60523
(630) 861-5165
Gentiva I
For-Profit · 3 mi away
800 Enterprise Drive, Suite 111, Oak Brook, IL 60523
(708) 409-3040
Adventist St Thomas Hospice
For-Profit · 4 mi away
119 E Ogden Ave, Ste 111, Hinsdale, IL 60521
(630) 856-6990
Harmoneycares Hospice
For-Profit · 5 mi away
2 Transam Plaza Dr, Ste 260, Oakbrook Ter, IL 60181
(630) 812-0251
First Health Hospice Llc
For-Profit · 5 mi away
17w300 22nd St Suite 220, Oakbrook Ter, IL 60181
(630) 501-0093
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Sanctuary Hospice
What is the CMS rating for Sanctuary Hospice?
Sanctuary Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Sanctuary Hospice primarily treat?
Sanctuary Hospice's patient population includes dementia (48%), cancer (15%), other conditions (14%), cardiovascular disease (11%), stroke (9%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Sanctuary Hospice provide care?
Sanctuary Hospice provides care in nursing facility (56%), assisted living (22%), patient's home (21%).
How large is Sanctuary Hospice?
Sanctuary Hospice serves an average of 157 patients per day and covers 176 ZIP codes in its service area.
How many doctors are affiliated with Sanctuary Hospice?
16 physicians are affiliated with Sanctuary Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·