About Saint Francis Medical Center
Hospice overview and quality summary
Saint Francis Medical Center is a nonprofit hospice care provider in Peoria, IL, serving patients and families in Peoria County and the surrounding area. Medicare certified since 1992, Saint Francis Medical Center has provided 34 years of end-of-life and palliative care to the community.
Saint Francis Medical Center serves an average of 180 patients per day, covering 134 ZIP codes across its service area. 49% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Saint Francis Medical Center has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.
When choosing hospice care in Peoria, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Saint Francis Medical Center has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Saint Francis Medical Center among the higher-rated hospice providers serving families in Peoria, IL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Saint Francis Medical Center a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Saint Francis Medical Center a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Saint Francis Medical Center a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Saint Francis Medical Center a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Saint Francis Medical Center a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.5%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.4%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Saint Francis Medical Center's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
67.2% of Saint Francis Medical Center's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
17.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
36.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
37.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,441
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Saint Francis Medical Center's patient population is primarily composed of individuals with cancer (31%), followed by other conditions (19%), cardiovascular disease (18%), dementia (13%), respiratory disease (12%), stroke (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Saint Francis Medical Center delivers 49% of its care in patients' homes, with 41% in nursing facility settings, 6% in assisted living settings, 4% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 180 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Doctors at Saint Francis Medical Center
4 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in IL
Comfort Plus Hospice Inc
For-Profit · 4 mi away
7150 N University Street, Peoria, IL 61614
(309) 263-4787
Unitypoint Hospice - Peoria
Non-Profit · 6 mi away
120 Ne Glen Oak, Peoria, IL 61603
(309) 672-5746
Elysian Hospice, Inc
For-Profit · 8 mi away
111 West Washington St Ste 310, East Peoria, IL 61611
(309) 699-4715
Serenity Point Hospice Llc
For-Profit · 23 mi away
762 E Chestnut St, Canton, IL 61520
(309) 435-7050
Beacon Of Hope Hospice Of Illinois
For-Profit · 40 mi away
102 E Main St A, Galesburg, IL 61401
(309) 344-4673
Hospice Compassus - Northwest Illinois
For-Profit · 40 mi away
799 North Henderson Street, Galesburg, IL 61401
(309) 342-3007
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Saint Francis Medical Center
What is the CMS rating for Saint Francis Medical Center?
Saint Francis Medical Center has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Saint Francis Medical Center primarily treat?
Saint Francis Medical Center's patient population includes cancer (31%), other conditions (19%), cardiovascular disease (18%), dementia (13%), respiratory disease (12%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Saint Francis Medical Center provide care?
Saint Francis Medical Center provides care in patient's home (49%), nursing facility (41%), assisted living (6%), inpatient hospice (4%).
How large is Saint Francis Medical Center?
Saint Francis Medical Center serves an average of 180 patients per day and covers 134 ZIP codes in its service area.
How many doctors are affiliated with Saint Francis Medical Center?
4 physicians are affiliated with Saint Francis Medical Center.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·