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Hospice Care

Resolutions Hospice Houston

12600 N Featherwood Dr Ste 108, Houston, TX 77034

For-Profit
14 Years Certified
15 Patients/Day

Contact Resolutions Hospice Houston

(832) 588-6083Get Directions

12600 N Featherwood Dr Ste 108
Houston, TX 77034

About Resolutions Hospice Houston

Hospice overview and quality summary

Resolutions Hospice Houston is a for-profit hospice care provider in Houston, TX, serving patients and families in Harris County and the surrounding area. Medicare certified since 2012, Resolutions Hospice Houston has provided 14 years of end-of-life and palliative care to the community.

Resolutions Hospice Houston serves an average of 15 patients per day, covering 109 ZIP codes across its service area. 31% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Houston, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2012
CountyHarris
Avg Daily Census15 patients
Service Area109 ZIP codes
HCI Score9/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave Resolutions Hospice Houston a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
70%

70% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
76%

76% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

97.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Resolutions Hospice Houston's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

68.7% of Resolutions Hospice Houston's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

89.9%

Natl: 89.5%

31th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.1

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.3%

Natl: 9.2%

54th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

45.2%

Natl: 55.4%

40th pctl

Early Live Discharges

Patients discharged alive within 3 days

0%

Natl: 7.2%

19th pctl

Late Live Discharges

Patients discharged alive after enrollment

52.6%

Natl: 40%

86th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.3%

Natl: 2.3%

90th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,425

Natl: $16,971

36th pctl

Patient Population

Primary diagnoses of hospice patients

Resolutions Hospice Houston's patient population is primarily composed of individuals with dementia (34%), followed by cancer (30%), cardiovascular disease (16%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia34%
Cancer30%
Cardiovascular Disease16%

Care Settings

Where hospice care is delivered

Resolutions Hospice Houston delivers 31% of its care in patients' homes, with 61% in nursing facility settings, 8% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 15 patients per day.

Nursing Facility

61%

Patient's Home

31%

Assisted Living

8%

Doctors at Resolutions Hospice Houston

2 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Resolutions Hospice Houston

What is the CMS rating for Resolutions Hospice Houston?

Resolutions Hospice Houston does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Resolutions Hospice Houston primarily treat?

Resolutions Hospice Houston's patient population includes dementia (34%), cancer (30%), cardiovascular disease (16%). This reflects the hospice's experience managing these conditions.

Where does Resolutions Hospice Houston provide care?

Resolutions Hospice Houston provides care in nursing facility (61%), patient's home (31%), assisted living (8%).

How large is Resolutions Hospice Houston?

Resolutions Hospice Houston serves an average of 15 patients per day and covers 109 ZIP codes in its service area.

How many doctors are affiliated with Resolutions Hospice Houston?

2 physicians are affiliated with Resolutions Hospice Houston.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·