About Reliance Hospice Services, Inc
Hospice overview and quality summary
Reliance Hospice Services, Inc is a for-profit hospice care provider in San Fernando, CA, serving patients and families in Alameda County and the surrounding area. Medicare certified since 2015, Reliance Hospice Services, Inc has provided 11 years of end-of-life and palliative care to the community.
Reliance Hospice Services, Inc serves an average of 11 patients per day, covering 76 ZIP codes across its service area. 97% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in San Fernando, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
97.6%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.8%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
92.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Reliance Hospice Services, Inc's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
Visits Near Death
Patients with visits in last 3 days of life
78.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
14.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
94%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
2.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
64.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,885
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Reliance Hospice Services, Inc's patient population is primarily composed of individuals with cancer (50%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Reliance Hospice Services, Inc delivers 97% of its care in patients' homes, with 3% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 11 patients per day.
Patient's Home
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Reliance Hospice Services, Inc
What is the CMS rating for Reliance Hospice Services, Inc?
Reliance Hospice Services, Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Reliance Hospice Services, Inc primarily treat?
Reliance Hospice Services, Inc's patient population includes cancer (50%). This reflects the hospice's experience managing these conditions.
Where does Reliance Hospice Services, Inc provide care?
Reliance Hospice Services, Inc provides care in patient's home (97%), assisted living (3%).
How large is Reliance Hospice Services, Inc?
Reliance Hospice Services, Inc serves an average of 11 patients per day and covers 76 ZIP codes in its service area.
How many doctors are affiliated with Reliance Hospice Services, Inc?
Affiliated physician data is not currently available for Reliance Hospice Services, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·