About Regional Hospice Services
Hospice overview and quality summary
Regional Hospice Services is a nonprofit hospice care provider in Ashland, WI, serving patients and families in Ashland County and the surrounding area. Medicare certified since 1992, Regional Hospice Services has provided 34 years of end-of-life and palliative care to the community.
Regional Hospice Services serves an average of 59 patients per day, covering 72 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Regional Hospice Services has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Ashland, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Regional Hospice Services has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Regional Hospice Services among the higher-rated hospice providers serving families in Ashland, WI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
96% of caregivers gave Regional Hospice Services a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Regional Hospice Services a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Regional Hospice Services a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Regional Hospice Services a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Regional Hospice Services a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Regional Hospice Services a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.1%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.6%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Regional Hospice Services's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.1% of Regional Hospice Services's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
59.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
20.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,845
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Regional Hospice Services's patient population is primarily composed of individuals with cancer (41%), followed by other conditions (21%), cardiovascular disease (14%), respiratory disease (12%), dementia (11%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Regional Hospice Services delivers 70% of its care in patients' homes, with 18% in nursing facility settings, 11% in assisted living settings, 1% in hospital settings. The hospice serves an average of 59 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Hospital
Doctors at Regional Hospice Services
20 affiliated physicians
Dr. Matthew Horning, MD
Family Practice
Dr. Sabrina Dunlap, MD
Family Practice
Dr. Yusuf Kasirye, MD
Internal Medicine
Dr. Harry Malcolm, MD
Family Practice
Dr. Kim Ogle, MD
Internal Medicine
Dr. Grant Bludorn, DO
Family Practice
Dr. Martha Courtright, MD
Family Practice
Dr. Matthew Wheeler, MD
Family Practice
Dr. Allan Haesemeyer, MD
Family Practice
Dr. Jeffrey Hall, MD
Family Practice
Dr. Courtney Donahoe, DO
Family Practice
Dr. Adrienne Laverdure, MD
Family Practice
+ 8 more physicians
Dr. James Rocco, MD
Internal Medicine
Dr. Brent Kelley, DO
Family Practice
Dr. James Fogarty, MD
General Surgery
Dr. Nathan Schoeppach, MD
Family Practice
Dr. Benjamin Turner, MD
Family Practice
Dr. Franklin Villanueva, MD
Internal Medicine
Dr. Brian Gaskill, DO
Family Practice
Dr. Sharon Hammond, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Regional Hospice Services
What is the CMS rating for Regional Hospice Services?
Regional Hospice Services has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Regional Hospice Services primarily treat?
Regional Hospice Services's patient population includes cancer (41%), other conditions (21%), cardiovascular disease (14%), respiratory disease (12%), dementia (11%). This reflects the hospice's experience managing these conditions.
Where does Regional Hospice Services provide care?
Regional Hospice Services provides care in patient's home (70%), nursing facility (18%), assisted living (11%), hospital (1%).
How large is Regional Hospice Services?
Regional Hospice Services serves an average of 59 patients per day and covers 72 ZIP codes in its service area.
How many doctors are affiliated with Regional Hospice Services?
20 physicians are affiliated with Regional Hospice Services.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·