About Regency Southerncare
Hospice overview and quality summary
Regency Southerncare is a for-profit hospice care provider in Aiken, SC, serving patients and families in Aiken County and the surrounding area. Medicare certified since 2004, Regency Southerncare has provided 22 years of end-of-life and palliative care to the community.
Regency Southerncare serves an average of 345 patients per day, covering 241 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Regency Southerncare a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 15 physicians are affiliated with this hospice.
When choosing hospice care in Aiken, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Regency Southerncare has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Aiken, SC compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Regency Southerncare a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Regency Southerncare's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
69.7% of Regency Southerncare's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
27.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
13.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$20,553
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Regency Southerncare's patient population is primarily composed of individuals with cardiovascular disease (29%), followed by dementia (23%), cancer (19%), respiratory disease (14%), other conditions (10%), stroke (6%).
Care Settings
Where hospice care is delivered
Regency Southerncare delivers 64% of its care in patients' homes, with 21% in assisted living settings, 14% in nursing facility settings, 1% in skilled nursing settings. The hospice serves an average of 345 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Regency Southerncare
15 affiliated physicians
Dr. Leopoldo Muniz, MD
Family Practice
Dr. Danette Mcalhaney, MD
Family Practice
Dr. Rafael Sanchez-yriarte, MD
Internal Medicine
Dr. Roberto Miranda, MD
Family Practice
Dr. Robert Hall, MD
Internal Medicine
Dr. Richard Carpenter, MD
Family Practice
Dr. Nicholas Sanito, DO
Pulmonary Disease
Dr. Douglas Stahura, DO
Nephrology
Dr. Vinay Jagadeesha, MD
Family Practice
Dr. Franklin Coulter, MD
Family Practice
Dr. Luke Dolan, MD
Internal Medicine
Dr. John Karl, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Regency Southerncare
What is the CMS rating for Regency Southerncare?
Regency Southerncare has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Regency Southerncare primarily treat?
Regency Southerncare's patient population includes cardiovascular disease (29%), dementia (23%), cancer (19%), respiratory disease (14%), other conditions (10%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Regency Southerncare provide care?
Regency Southerncare provides care in patient's home (64%), assisted living (21%), nursing facility (14%), skilled nursing (1%).
How large is Regency Southerncare?
Regency Southerncare serves an average of 345 patients per day and covers 241 ZIP codes in its service area.
How many doctors are affiliated with Regency Southerncare?
15 physicians are affiliated with Regency Southerncare.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·