About Quality Care Hospice Llc
Hospice overview and quality summary
Quality Care Hospice Llc is a for-profit hospice care provider in Juana Diaz, PR, serving patients and families in Juana Diaz County and the surrounding area. Medicare certified since 2015, Quality Care Hospice Llc has provided 11 years of end-of-life and palliative care to the community.
Quality Care Hospice Llc serves an average of 314 patients per day, covering 136 ZIP codes across its service area. 84% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Quality Care Hospice Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.
When choosing hospice care in Juana Diaz, PR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Quality Care Hospice Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Juana Diaz, PR compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
78% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
68% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
95.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
88.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
92.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Quality Care Hospice Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
84.3% of Quality Care Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
99.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
22
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
10.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
48.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,082
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Quality Care Hospice Llc's patient population is primarily composed of individuals with dementia (35%), followed by cancer (26%), cardiovascular disease (13%), stroke (10%), other conditions (9%), respiratory disease (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Quality Care Hospice Llc delivers 84% of its care in patients' homes, with 16% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 314 patients per day.
Patient's Home
Assisted Living
Doctors at Quality Care Hospice Llc
6 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Quality Care Hospice Llc
What is the CMS rating for Quality Care Hospice Llc?
Quality Care Hospice Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Quality Care Hospice Llc primarily treat?
Quality Care Hospice Llc's patient population includes dementia (35%), cancer (26%), cardiovascular disease (13%), stroke (10%), other conditions (9%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Quality Care Hospice Llc provide care?
Quality Care Hospice Llc provides care in patient's home (84%), assisted living (16%).
How large is Quality Care Hospice Llc?
Quality Care Hospice Llc serves an average of 314 patients per day and covers 136 ZIP codes in its service area.
How many doctors are affiliated with Quality Care Hospice Llc?
6 physicians are affiliated with Quality Care Hospice Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·