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Hospice Care

Quality Care Hospice Llc

Average3-Star CMS Rating

Carr 14 Km 21 3 Bo Rio Canas, Juana Diaz, PR 00795

For-Profit
11 Years Certified
314 Patients/Day

Contact Quality Care Hospice

(787) 651-3620Get Directions

Carr 14 Km 21 3 Bo Rio Canas
Juana Diaz, PR 00795

About Quality Care Hospice Llc

Hospice overview and quality summary

Quality Care Hospice Llc is a for-profit hospice care provider in Juana Diaz, PR, serving patients and families in Juana Diaz County and the surrounding area. Medicare certified since 2015, Quality Care Hospice Llc has provided 11 years of end-of-life and palliative care to the community.

Quality Care Hospice Llc serves an average of 314 patients per day, covering 136 ZIP codes across its service area. 84% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Quality Care Hospice Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.

When choosing hospice care in Juana Diaz, PR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2015
CountyJuana Diaz
Avg Daily Census314 patients
Service Area136 ZIP codes
HCI Score9/10
Affiliated Doctors6

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Quality Care Hospice Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Juana Diaz, PR compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
68%

68% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

95.0%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

88.8%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.6%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.4%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.1%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.9%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Quality Care Hospice Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

84.3% of Quality Care Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

99.6%

Natl: 89.5%

92th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

22

Natl: 13.4

97th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.3%

Natl: 9.2%

54th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

10.1%

Natl: 55.4%

4th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.7%

Natl: 7.2%

53th pctl

Late Live Discharges

Patients discharged alive after enrollment

48.6%

Natl: 40%

79th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.3%

Natl: 8%

40th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.5%

Natl: 2.3%

69th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,082

Natl: $16,971

5th pctl

Patient Population

Primary diagnoses of hospice patients

Quality Care Hospice Llc's patient population is primarily composed of individuals with dementia (35%), followed by cancer (26%), cardiovascular disease (13%), stroke (10%), other conditions (9%), respiratory disease (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia35%
Cancer26%
Cardiovascular Disease13%
Stroke10%
Other Conditions9%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Quality Care Hospice Llc delivers 84% of its care in patients' homes, with 16% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 314 patients per day.

Patient's Home

84%

Assisted Living

16%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Quality Care Hospice Llc

What is the CMS rating for Quality Care Hospice Llc?

Quality Care Hospice Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Quality Care Hospice Llc primarily treat?

Quality Care Hospice Llc's patient population includes dementia (35%), cancer (26%), cardiovascular disease (13%), stroke (10%), other conditions (9%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Quality Care Hospice Llc provide care?

Quality Care Hospice Llc provides care in patient's home (84%), assisted living (16%).

How large is Quality Care Hospice Llc?

Quality Care Hospice Llc serves an average of 314 patients per day and covers 136 ZIP codes in its service area.

How many doctors are affiliated with Quality Care Hospice Llc?

6 physicians are affiliated with Quality Care Hospice Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·