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Hospice Care

Providence Hospice Orange County

Average3-Star CMS Rating

200 W Center Street Promenade, Suite 200b, Anaheim, CA 92805

For-Profit
31 Years Certified
186 Patients/Day

Contact Providence Hospice Orange

(714) 712-9559Get Directions

200 W Center Street Promenade, Suite 200b
Anaheim, CA 92805

About Providence Hospice Orange County

Hospice overview and quality summary

Providence Hospice Orange County is a for-profit hospice care provider in Anaheim, CA, serving patients and families in Orange County and the surrounding area. Medicare certified since 1995, Providence Hospice Orange County has provided 31 years of end-of-life and palliative care to the community.

Providence Hospice Orange County serves an average of 186 patients per day, covering 102 ZIP codes across its service area. 90% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Providence Hospice Orange County a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.

When choosing hospice care in Anaheim, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1995
CountyOrange
Avg Daily Census186 patients
Service Area102 ZIP codes
HCI Score10/10
Affiliated Doctors11

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Providence Hospice Orange County has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Anaheim, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
84%

84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Providence Hospice Orange County's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

40.7% of Providence Hospice Orange County's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

97.2%

Natl: 89.5%

81th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.8

Natl: 13.4

81th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.1%

Natl: 9.2%

76th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

49.4%

Natl: 55.4%

45th pctl

Early Live Discharges

Patients discharged alive within 3 days

10.4%

Natl: 7.2%

76th pctl

Late Live Discharges

Patients discharged alive after enrollment

34.7%

Natl: 40%

44th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.2%

Natl: 8%

61th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.6%

Natl: 2.3%

87th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.5%

Natl: 0.6%

95th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$14,004

Natl: $16,971

28th pctl

Patient Population

Primary diagnoses of hospice patients

Providence Hospice Orange County's patient population is primarily composed of individuals with cancer (26%), followed by dementia (24%), cardiovascular disease (17%), other conditions (15%), respiratory disease (12%), stroke (7%).

Cancer26%
Dementia24%
Cardiovascular Disease17%
Other Conditions15%
Respiratory Disease12%
Stroke7%

Care Settings

Where hospice care is delivered

Providence Hospice Orange County delivers 90% of its care in patients' homes, with 5% in assisted living settings, 4% in skilled nursing settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 186 patients per day.

Patient's Home

90%

Assisted Living

5%

Skilled Nursing

4%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Providence Hospice Orange County

What is the CMS rating for Providence Hospice Orange County?

Providence Hospice Orange County has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Providence Hospice Orange County primarily treat?

Providence Hospice Orange County's patient population includes cancer (26%), dementia (24%), cardiovascular disease (17%), other conditions (15%), respiratory disease (12%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Providence Hospice Orange County provide care?

Providence Hospice Orange County provides care in patient's home (90%), assisted living (5%), skilled nursing (4%), hospital (1%).

How large is Providence Hospice Orange County?

Providence Hospice Orange County serves an average of 186 patients per day and covers 102 ZIP codes in its service area.

How many doctors are affiliated with Providence Hospice Orange County?

11 physicians are affiliated with Providence Hospice Orange County.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·