About Providence Hospice Orange County
Hospice overview and quality summary
Providence Hospice Orange County is a for-profit hospice care provider in Anaheim, CA, serving patients and families in Orange County and the surrounding area. Medicare certified since 1995, Providence Hospice Orange County has provided 31 years of end-of-life and palliative care to the community.
Providence Hospice Orange County serves an average of 186 patients per day, covering 102 ZIP codes across its service area. 90% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Providence Hospice Orange County a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in Anaheim, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Providence Hospice Orange County has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Anaheim, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Providence Hospice Orange County's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
40.7% of Providence Hospice Orange County's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
97.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
49.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,004
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Providence Hospice Orange County's patient population is primarily composed of individuals with cancer (26%), followed by dementia (24%), cardiovascular disease (17%), other conditions (15%), respiratory disease (12%), stroke (7%).
Care Settings
Where hospice care is delivered
Providence Hospice Orange County delivers 90% of its care in patients' homes, with 5% in assisted living settings, 4% in skilled nursing settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 186 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Hospital
Doctors at Providence Hospice Orange County
11 affiliated physicians
Dr. Bhakti Patel, MD
Internal Medicine
Dr. Lutfi Sayyur, MD
Internal Medicine
Dr. Raymond Tran, MD
Family Practice
Dr. Bryan Nam, MD
Internal Medicine
Dr. Divya Chode, MD
Family Practice
Dr. Daniel Park, DO
Family Practice
Dr. Reza Dehkordi, MD
Internal Medicine
Dr. Ryan Tran, MD
Internal Medicine
Dr. Lam Dang, MD
Geriatric Medicine
Dr. Rishi Gupta, MD
Internal Medicine
Dr. Huan Guu, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Providence Hospice Orange County
What is the CMS rating for Providence Hospice Orange County?
Providence Hospice Orange County has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Providence Hospice Orange County primarily treat?
Providence Hospice Orange County's patient population includes cancer (26%), dementia (24%), cardiovascular disease (17%), other conditions (15%), respiratory disease (12%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Providence Hospice Orange County provide care?
Providence Hospice Orange County provides care in patient's home (90%), assisted living (5%), skilled nursing (4%), hospital (1%).
How large is Providence Hospice Orange County?
Providence Hospice Orange County serves an average of 186 patients per day and covers 102 ZIP codes in its service area.
How many doctors are affiliated with Providence Hospice Orange County?
11 physicians are affiliated with Providence Hospice Orange County.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·