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Hospice Care

Promedica Hospice

Average3-Star CMS Rating

5855 Monroe Street, Sylvania, OH 43560

Non-Profit
32 Years Certified
79 Patients/Day

Contact Promedica Hospice

(419) 824-7400Get Directions

5855 Monroe Street
Sylvania, OH 43560

About Promedica Hospice

Hospice overview and quality summary

Promedica Hospice is a nonprofit hospice care provider in Sylvania, OH, serving patients and families in Lucas County and the surrounding area. Medicare certified since 1994, Promedica Hospice has provided 32 years of end-of-life and palliative care to the community.

Promedica Hospice serves an average of 79 patients per day, covering 58 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Promedica Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Sylvania, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1994
CountyLucas
Avg Daily Census79 patients
Service Area58 ZIP codes
HCI Score10/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Promedica Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Sylvania, OH compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
65%

65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
71%

71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

96.1%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.8%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Promedica Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

46.4% of Promedica Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

92.5%

Natl: 89.5%

43th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.5

Natl: 13.4

31th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.8%

Natl: 9.2%

74th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

69.9%

Natl: 55.4%

74th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.9%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

31.5%

Natl: 40%

35th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8.1%

Natl: 8%

55th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.8%

Natl: 2.3%

60th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.1%

Natl: 0.6%

94th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$11,437

Natl: $16,971

16th pctl

Patient Population

Primary diagnoses of hospice patients

Promedica Hospice's patient population is primarily composed of individuals with cardiovascular disease (33%), followed by cancer (24%), respiratory disease (13%), other conditions (13%), stroke (11%), dementia (9%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease33%
Cancer24%
Respiratory Disease13%
Other Conditions13%
Stroke11%
Dementia9%

Care Settings

Where hospice care is delivered

Promedica Hospice delivers 58% of its care in patients' homes, with 27% in nursing facility settings, 13% in assisted living settings, 1% in skilled nursing settings. The hospice serves an average of 79 patients per day.

Patient's Home

58%

Nursing Facility

27%

Assisted Living

13%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Promedica Hospice

What is the CMS rating for Promedica Hospice?

Promedica Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Promedica Hospice primarily treat?

Promedica Hospice's patient population includes cardiovascular disease (33%), cancer (24%), respiratory disease (13%), other conditions (13%), stroke (11%), dementia (9%). This reflects the hospice's experience managing these conditions.

Where does Promedica Hospice provide care?

Promedica Hospice provides care in patient's home (58%), nursing facility (27%), assisted living (13%), skilled nursing (1%).

How large is Promedica Hospice?

Promedica Hospice serves an average of 79 patients per day and covers 58 ZIP codes in its service area.

How many doctors are affiliated with Promedica Hospice?

2 physicians are affiliated with Promedica Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·