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Hospice Care

Pikes Peak Hospice And Palliative Care

Average3-Star CMS Rating

2550 Tenderfoot Hill St, Colorado Springs, CO 80906

Non-Profit
43 Years Certified
188 Patients/Day

Contact Pikes Peak Hospice

(719) 633-3400Get Directions

2550 Tenderfoot Hill St
Colorado Springs, CO 80906

About Pikes Peak Hospice And Palliative Care

Hospice overview and quality summary

Pikes Peak Hospice And Palliative Care is a nonprofit hospice care provider in Colorado Springs, CO, serving patients and families in El Paso County and the surrounding area. Medicare certified since 1983, Pikes Peak Hospice And Palliative Care has provided 43 years of end-of-life and palliative care to the community.

Pikes Peak Hospice And Palliative Care serves an average of 188 patients per day, covering 60 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Pikes Peak Hospice And Palliative Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 19 physicians are affiliated with this hospice.

When choosing hospice care in Colorado Springs, CO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1983
CountyEl Paso
Avg Daily Census188 patients
Service Area60 ZIP codes
HCI Score10/10
Affiliated Doctors19

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Pikes Peak Hospice And Palliative Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Colorado Springs, CO compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Pikes Peak Hospice And Palliative Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

79.8% of Pikes Peak Hospice And Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.6%

Natl: 89.5%

83th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.5

Natl: 13.4

53th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.6%

Natl: 9.2%

78th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

63%

Natl: 55.4%

64th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.7%

Natl: 7.2%

82th pctl

Late Live Discharges

Patients discharged alive after enrollment

18.6%

Natl: 40%

11th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.2%

Natl: 8%

44th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.1%

Natl: 2.3%

64th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

3.2%

Natl: 0.6%

97th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,935

Natl: $16,971

14th pctl

Patient Population

Primary diagnoses of hospice patients

Pikes Peak Hospice And Palliative Care's patient population is primarily composed of individuals with dementia (25%), followed by cancer (24%), other conditions (21%), cardiovascular disease (14%), respiratory disease (11%), stroke (6%).

Dementia25%
Cancer24%
Other Conditions21%
Cardiovascular Disease14%
Respiratory Disease11%
Stroke6%

Care Settings

Where hospice care is delivered

Pikes Peak Hospice And Palliative Care delivers 71% of its care in patients' homes, with 13% in nursing facility settings, 12% in assisted living settings, 3% in inpatient hospice settings, 1% in skilled nursing settings. The hospice serves an average of 188 patients per day.

Patient's Home

71%

Nursing Facility

13%

Assisted Living

12%

Inpatient Hospice

3%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Pikes Peak Hospice And Palliative Care

What is the CMS rating for Pikes Peak Hospice And Palliative Care?

Pikes Peak Hospice And Palliative Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Pikes Peak Hospice And Palliative Care primarily treat?

Pikes Peak Hospice And Palliative Care's patient population includes dementia (25%), cancer (24%), other conditions (21%), cardiovascular disease (14%), respiratory disease (11%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Pikes Peak Hospice And Palliative Care provide care?

Pikes Peak Hospice And Palliative Care provides care in patient's home (71%), nursing facility (13%), assisted living (12%), inpatient hospice (3%), skilled nursing (1%).

How large is Pikes Peak Hospice And Palliative Care?

Pikes Peak Hospice And Palliative Care serves an average of 188 patients per day and covers 60 ZIP codes in its service area.

How many doctors are affiliated with Pikes Peak Hospice And Palliative Care?

19 physicians are affiliated with Pikes Peak Hospice And Palliative Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·