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Hospice Care

Phoenix Home Care & Hospice

Average3-Star CMS Rating

3450 N Rock Road Ste 213, Wichita, KS 67226

For-Profit
14 Years Certified
164 Patients/Day

Contact Phoenix Home Care

(316) 688-5511Get Directions

3450 N Rock Road Ste 213
Wichita, KS 67226

About Phoenix Home Care & Hospice

Hospice overview and quality summary

Phoenix Home Care & Hospice is a for-profit hospice care provider in Wichita, KS, serving patients and families in Sedgwick County and the surrounding area. Medicare certified since 2012, Phoenix Home Care & Hospice has provided 14 years of end-of-life and palliative care to the community.

Phoenix Home Care & Hospice serves an average of 164 patients per day, covering 91 ZIP codes across its service area. 50% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Phoenix Home Care & Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Wichita, KS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2012
CountySedgwick
Avg Daily Census164 patients
Service Area91 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Phoenix Home Care & Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Wichita, KS compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave Phoenix Home Care & Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
84%

84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Phoenix Home Care & Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

74.9% of Phoenix Home Care & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.4%

Natl: 89.5%

88th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.6

Natl: 13.4

80th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.8%

Natl: 9.2%

68th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

7.4%

Natl: 55.4%

3th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.3%

Natl: 7.2%

70th pctl

Late Live Discharges

Patients discharged alive after enrollment

41%

Natl: 40%

62th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

16.4%

Natl: 8%

87th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.2%

Natl: 2.3%

65th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.1%

Natl: 0.6%

90th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,787

Natl: $16,971

10th pctl

Patient Population

Primary diagnoses of hospice patients

Phoenix Home Care & Hospice's patient population is primarily composed of individuals with other conditions (26%), followed by cardiovascular disease (20%), cancer (19%), dementia (14%), respiratory disease (14%), stroke (8%).

Other Conditions26%
Cardiovascular Disease20%
Cancer19%
Dementia14%
Respiratory Disease14%
Stroke8%

Care Settings

Where hospice care is delivered

Phoenix Home Care & Hospice delivers 50% of its care in patients' homes, with 30% in assisted living settings, 19% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 164 patients per day.

Patient's Home

50%

Assisted Living

30%

Nursing Facility

19%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Phoenix Home Care & Hospice

What is the CMS rating for Phoenix Home Care & Hospice?

Phoenix Home Care & Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Phoenix Home Care & Hospice primarily treat?

Phoenix Home Care & Hospice's patient population includes other conditions (26%), cardiovascular disease (20%), cancer (19%), dementia (14%), respiratory disease (14%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Phoenix Home Care & Hospice provide care?

Phoenix Home Care & Hospice provides care in patient's home (50%), assisted living (30%), nursing facility (19%), hospital (1%).

How large is Phoenix Home Care & Hospice?

Phoenix Home Care & Hospice serves an average of 164 patients per day and covers 91 ZIP codes in its service area.

How many doctors are affiliated with Phoenix Home Care & Hospice?

20 physicians are affiliated with Phoenix Home Care & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·