About Phoenix Home Care & Hospice
Hospice overview and quality summary
Phoenix Home Care & Hospice is a for-profit hospice care provider in Wichita, KS, serving patients and families in Sedgwick County and the surrounding area. Medicare certified since 2012, Phoenix Home Care & Hospice has provided 14 years of end-of-life and palliative care to the community.
Phoenix Home Care & Hospice serves an average of 164 patients per day, covering 91 ZIP codes across its service area. 50% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Phoenix Home Care & Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Wichita, KS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Phoenix Home Care & Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Wichita, KS compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Phoenix Home Care & Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.4%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Phoenix Home Care & Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
74.9% of Phoenix Home Care & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
7.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
41%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
16.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$9,787
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Phoenix Home Care & Hospice's patient population is primarily composed of individuals with other conditions (26%), followed by cardiovascular disease (20%), cancer (19%), dementia (14%), respiratory disease (14%), stroke (8%).
Care Settings
Where hospice care is delivered
Phoenix Home Care & Hospice delivers 50% of its care in patients' homes, with 30% in assisted living settings, 19% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 164 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Hospital
Doctors at Phoenix Home Care & Hospice
20 affiliated physicians
Dr. Alisa Schmidt, MD
Geriatric Medicine
Dr. Kathryn Brickman, MD
Hospitalist
Dr. Ellen Borst, MD
Family Practice
Dr. Alan Downen, MD
Family Practice
Dr. Brian Guhl, MD
Internal Medicine
Dr. Christina Veenstra
Internal Medicine
Dr. Ali Jahansooz, MD
Internal Medicine
Dr. Micah Hall, MD
Family Practice
Dr. Justin Gooden, MD
Pediatric Medicine
Dr. Gilbert Kisang, MD
Internal Medicine
Dr. Denis Knight, DO
Family Practice
Dr. Eric Carrillo, MD
Hospitalist
+ 8 more physicians
Dr. Grace Nassim, MD
Hospitalist
Dr. Ashley Allen, MD
Family Practice
Dr. Nicholas Ojile, MD
Internal Medicine
Dr. Ameen El-swais, MD
Internal Medicine
Dr. Maisam Al Patty, MD
Internal Medicine
Dr. Amanda Waltner, MD
Internal Medicine
Dr. Stephen Hinkin, MD
Internal Medicine
Dr. Tamara Mccue, DO
General Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Phoenix Home Care & Hospice
What is the CMS rating for Phoenix Home Care & Hospice?
Phoenix Home Care & Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Phoenix Home Care & Hospice primarily treat?
Phoenix Home Care & Hospice's patient population includes other conditions (26%), cardiovascular disease (20%), cancer (19%), dementia (14%), respiratory disease (14%), stroke (8%). This reflects the hospice's experience managing these conditions.
Where does Phoenix Home Care & Hospice provide care?
Phoenix Home Care & Hospice provides care in patient's home (50%), assisted living (30%), nursing facility (19%), hospital (1%).
How large is Phoenix Home Care & Hospice?
Phoenix Home Care & Hospice serves an average of 164 patients per day and covers 91 ZIP codes in its service area.
How many doctors are affiliated with Phoenix Home Care & Hospice?
20 physicians are affiliated with Phoenix Home Care & Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·