About Phelps Health Home Health And Hospice
Hospice overview and quality summary
Phelps Health Home Health And Hospice is a for-profit hospice care provider in Rolla, MO, serving patients and families in Phelps County and the surrounding area. Medicare certified since 1999, Phelps Health Home Health And Hospice has provided 27 years of end-of-life and palliative care to the community.
Phelps Health Home Health And Hospice serves an average of 25 patients per day, covering 26 ZIP codes across its service area. 67% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Phelps Health Home Health And Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.
When choosing hospice care in Rolla, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Phelps Health Home Health And Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Phelps Health Home Health And Hospice among the higher-rated hospice providers serving families in Rolla, MO.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Phelps Health Home Health And Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Phelps Health Home Health And Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
88% of caregivers gave Phelps Health Home Health And Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Phelps Health Home Health And Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Phelps Health Home Health And Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Phelps Health Home Health And Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Phelps Health Home Health And Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Phelps Health Home Health And Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
74.9% of Phelps Health Home Health And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
18.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
14.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
29.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
12.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
24.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
4.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,293
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Phelps Health Home Health And Hospice's patient population is primarily composed of individuals with cancer (36%), followed by other conditions (23%), cardiovascular disease (16%), dementia (13%), respiratory disease (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Phelps Health Home Health And Hospice delivers 67% of its care in patients' homes, with 19% in skilled nursing settings, 7% in nursing facility settings, 5% in inpatient hospice settings, 2% in assisted living settings. The hospice serves an average of 25 patients per day.
Patient's Home
Skilled Nursing
Nursing Facility
Inpatient Hospice
Assisted Living
Doctors at Phelps Health Home Health And Hospice
13 affiliated physicians
Dr. Bohdan Lebedowicz, MD
Internal Medicine
Dr. Gregory Maynard, DO
Family Practice
Dr. Michael Dudenhoeffer, DO
Family Practice
Dr. Bradley Jones, DO
Family Practice
Dr. Rachelle Gorrell, DO
Family Practice
Dr. John Armstrong, DO
Internal Medicine
Dr. Matthew Porter, MD
General Practice
Dr. Christopher Spencer, MD
Radiation Oncology
Dr. Sellas Coble, DO
Internal Medicine
Dr. Abigail Crisostomo, MD
Family Practice
Dr. Matthew Hurley, MD
Family Practice
Dr. Jennifer O Malley, MD
Family Practice
+ 1 more physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Phelps Health Home Health And Hospice
What is the CMS rating for Phelps Health Home Health And Hospice?
Phelps Health Home Health And Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Phelps Health Home Health And Hospice primarily treat?
Phelps Health Home Health And Hospice's patient population includes cancer (36%), other conditions (23%), cardiovascular disease (16%), dementia (13%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.
Where does Phelps Health Home Health And Hospice provide care?
Phelps Health Home Health And Hospice provides care in patient's home (67%), skilled nursing (19%), nursing facility (7%), inpatient hospice (5%), assisted living (2%).
How large is Phelps Health Home Health And Hospice?
Phelps Health Home Health And Hospice serves an average of 25 patients per day and covers 26 ZIP codes in its service area.
How many doctors are affiliated with Phelps Health Home Health And Hospice?
13 physicians are affiliated with Phelps Health Home Health And Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·