About Passages Hospice
Hospice overview and quality summary
Passages Hospice is a for-profit hospice care provider in Minden, LA, serving patients and families in Webster County and the surrounding area. Medicare certified since 1995, Passages Hospice has provided 31 years of end-of-life and palliative care to the community.
Passages Hospice serves an average of 56 patients per day, covering 40 ZIP codes across its service area. 55% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Minden, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Passages Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
88% of caregivers gave Passages Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
88% of caregivers gave Passages Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
85% of caregivers gave Passages Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
88% of caregivers gave Passages Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Passages Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Passages Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Passages Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
35.5% of Passages Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
93%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
61.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
26.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,554
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Passages Hospice's patient population is primarily composed of individuals with dementia (32%), followed by cancer (26%), other conditions (20%), cardiovascular disease (13%), stroke (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Passages Hospice delivers 55% of its care in patients' homes, with 23% in assisted living settings, 22% in nursing facility settings. The hospice serves an average of 56 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Passages Hospice
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Passages Hospice
What is the CMS rating for Passages Hospice?
Passages Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Passages Hospice primarily treat?
Passages Hospice's patient population includes dementia (32%), cancer (26%), other conditions (20%), cardiovascular disease (13%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Passages Hospice provide care?
Passages Hospice provides care in patient's home (55%), assisted living (23%), nursing facility (22%).
How large is Passages Hospice?
Passages Hospice serves an average of 56 patients per day and covers 40 ZIP codes in its service area.
How many doctors are affiliated with Passages Hospice?
5 physicians are affiliated with Passages Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·