About Otterbein Hospice Llc
Hospice overview and quality summary
Otterbein Hospice Llc is a for-profit hospice care provider in Lebanon, OH, serving patients and families in Warren County and the surrounding area. Medicare certified since 2013, Otterbein Hospice Llc has provided 13 years of end-of-life and palliative care to the community.
Otterbein Hospice Llc serves an average of 40 patients per day, covering 29 ZIP codes across its service area. 4% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Lebanon, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
80% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
82% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
53% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
64% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
57% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
60% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
66% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
65% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.2%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
95.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
78.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
96.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
84.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Otterbein Hospice Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
64.7% of Otterbein Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
13%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
82.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
57.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,547
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Otterbein Hospice Llc's patient population is primarily composed of individuals with cardiovascular disease (29%), followed by stroke (25%), other conditions (23%), dementia (13%), cancer (9%).
Care Settings
Where hospice care is delivered
Otterbein Hospice Llc delivers 4% of its care in patients' homes, with 78% in skilled nursing settings, 10% in assisted living settings, 7% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 40 patients per day.
Skilled Nursing
Assisted Living
Nursing Facility
Patient's Home
Doctors at Otterbein Hospice Llc
9 affiliated physicians
Dr. Faiza Fakhar, MD
Internal Medicine
Dr. Koby Dixon, MD
General Practice
Dr. Anne Schoen, MD
Internal Medicine
Dr. Naga Madireddy, MD
Internal Medicine
Dr. Naveena Nelson, MD
Hospice/palliative Care
Dr. Mark Crager, PA
General Practice
Dr. Susan Berner, MD
Geriatric Medicine
Dr. Vijayalakshmi Chinta, MD
Family Practice
Dr. Saba Ansari, MD
Geriatric Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Otterbein Hospice Llc
What is the CMS rating for Otterbein Hospice Llc?
Otterbein Hospice Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Otterbein Hospice Llc primarily treat?
Otterbein Hospice Llc's patient population includes cardiovascular disease (29%), stroke (25%), other conditions (23%), dementia (13%), cancer (9%). This reflects the hospice's experience managing these conditions.
Where does Otterbein Hospice Llc provide care?
Otterbein Hospice Llc provides care in skilled nursing (78%), assisted living (10%), nursing facility (7%), patient's home (4%).
How large is Otterbein Hospice Llc?
Otterbein Hospice Llc serves an average of 40 patients per day and covers 29 ZIP codes in its service area.
How many doctors are affiliated with Otterbein Hospice Llc?
9 physicians are affiliated with Otterbein Hospice Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·