About Oakland Hospice
Hospice overview and quality summary
Oakland Hospice is a for-profit hospice care provider in West Bloomfield, MI, serving patients and families in Oakland County and the surrounding area. Medicare certified since 2018, Oakland Hospice has provided 8 years of end-of-life and palliative care to the community.
Oakland Hospice serves an average of 51 patients per day, covering 31 ZIP codes across its service area. 3% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in West Bloomfield, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
95% of caregivers gave Oakland Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Oakland Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Oakland Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
91.8%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
94.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Oakland Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
79.5% of Oakland Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
33.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
20%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
13.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,707
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Oakland Hospice's patient population is primarily composed of individuals with cardiovascular disease (39%), followed by dementia (37%), cancer (9%), other conditions (9%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Oakland Hospice delivers 3% of its care in patients' homes, with 96% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 51 patients per day.
Assisted Living
Patient's Home
Doctors at Oakland Hospice
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Oakland Hospice
What is the CMS rating for Oakland Hospice?
Oakland Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Oakland Hospice primarily treat?
Oakland Hospice's patient population includes cardiovascular disease (39%), dementia (37%), cancer (9%), other conditions (9%). This reflects the hospice's experience managing these conditions.
Where does Oakland Hospice provide care?
Oakland Hospice provides care in assisted living (96%), patient's home (3%).
How large is Oakland Hospice?
Oakland Hospice serves an average of 51 patients per day and covers 31 ZIP codes in its service area.
How many doctors are affiliated with Oakland Hospice?
3 physicians are affiliated with Oakland Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·