About Notre Dame Hospice
Hospice overview and quality summary
Notre Dame Hospice is a nonprofit hospice care provider in New Orleans, LA, serving patients and families in Orleans County and the surrounding area. Medicare certified since 1988, Notre Dame Hospice has provided 38 years of end-of-life and palliative care to the community.
Notre Dame Hospice serves an average of 123 patients per day, covering 77 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Notre Dame Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.
When choosing hospice care in New Orleans, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Notre Dame Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in New Orleans, LA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.7%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Notre Dame Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
48.9% of Notre Dame Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
90.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
39.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
22%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
17.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,172
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Notre Dame Hospice's patient population is primarily composed of individuals with stroke (24%), followed by cardiovascular disease (21%), cancer (19%), other conditions (18%), dementia (12%), respiratory disease (8%).
Care Settings
Where hospice care is delivered
Notre Dame Hospice delivers 40% of its care in patients' homes, with 53% in skilled nursing settings, 7% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 123 patients per day.
Skilled Nursing
Patient's Home
Assisted Living
Doctors at Notre Dame Hospice
14 affiliated physicians
Dr. Ronald Mclendon, MD
Family Practice
Dr. Ryan White, MD
Family Practice
Dr. Alan Yager, MD
Internal Medicine
Dr. Rafael Robledo, MD
Internal Medicine
Dr. Agustin Suarez, MD
Hematology/oncology
Dr. Luis Arencibia, MD
Family Practice
Dr. Kiran Zaveri, MD
Internal Medicine
Dr. Jay St. John, MD
Internal Medicine
Dr. David Myers, MD
Internal Medicine
Dr. Paul Parker, MD
Internal Medicine
Dr. Jill Prejeant, MD
Internal Medicine
Dr. Melanie Powell, MD
Hospitalist
+ 2 more physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Notre Dame Hospice
What is the CMS rating for Notre Dame Hospice?
Notre Dame Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Notre Dame Hospice primarily treat?
Notre Dame Hospice's patient population includes stroke (24%), cardiovascular disease (21%), cancer (19%), other conditions (18%), dementia (12%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Notre Dame Hospice provide care?
Notre Dame Hospice provides care in skilled nursing (53%), patient's home (40%), assisted living (7%).
How large is Notre Dame Hospice?
Notre Dame Hospice serves an average of 123 patients per day and covers 77 ZIP codes in its service area.
How many doctors are affiliated with Notre Dame Hospice?
14 physicians are affiliated with Notre Dame Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·