About Northeast Ohio Hospice, Inc
Hospice overview and quality summary
Northeast Ohio Hospice, Inc is a nonprofit hospice care provider in Garfield Heights, OH, serving patients and families in Cuyahoga County and the surrounding area. Medicare certified since 2016, Northeast Ohio Hospice, Inc has provided 10 years of end-of-life and palliative care to the community.
Northeast Ohio Hospice, Inc serves an average of 87 patients per day, covering 54 ZIP codes across its service area. 3% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Northeast Ohio Hospice, Inc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.
When choosing hospice care in Garfield Heights, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Northeast Ohio Hospice, Inc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Garfield Heights, OH considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
66% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
51% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
77% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Northeast Ohio Hospice, Inc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
67.2% of Northeast Ohio Hospice, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
91.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
55.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,870
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Northeast Ohio Hospice, Inc's patient population is primarily composed of individuals with other conditions (28%), followed by cardiovascular disease (21%), dementia (21%), stroke (19%), cancer (9%), respiratory disease (5%).
Care Settings
Where hospice care is delivered
Northeast Ohio Hospice, Inc delivers 3% of its care in patients' homes, with 61% in nursing facility settings, 36% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 87 patients per day.
Nursing Facility
Assisted Living
Patient's Home
Doctors at Northeast Ohio Hospice, Inc
7 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Northeast Ohio Hospice, Inc
What is the CMS rating for Northeast Ohio Hospice, Inc?
Northeast Ohio Hospice, Inc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Northeast Ohio Hospice, Inc primarily treat?
Northeast Ohio Hospice, Inc's patient population includes other conditions (28%), cardiovascular disease (21%), dementia (21%), stroke (19%), cancer (9%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Northeast Ohio Hospice, Inc provide care?
Northeast Ohio Hospice, Inc provides care in nursing facility (61%), assisted living (36%), patient's home (3%).
How large is Northeast Ohio Hospice, Inc?
Northeast Ohio Hospice, Inc serves an average of 87 patients per day and covers 54 ZIP codes in its service area.
How many doctors are affiliated with Northeast Ohio Hospice, Inc?
7 physicians are affiliated with Northeast Ohio Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·