About Multicare Hospice
Hospice overview and quality summary
Multicare Hospice is a nonprofit hospice care provider in Tacoma, WA, serving patients and families in Pierce County and the surrounding area. Medicare certified since 1984, Multicare Hospice has provided 42 years of end-of-life and palliative care to the community.
Multicare Hospice serves an average of 249 patients per day, covering 99 ZIP codes across its service area. 72% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Multicare Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Tacoma, WA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Multicare Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Tacoma, WA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
69% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Multicare Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
60.7% of Multicare Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
86.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
69.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
4.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,661
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Multicare Hospice's patient population is primarily composed of individuals with cancer (33%), followed by stroke (23%), dementia (14%), cardiovascular disease (13%), other conditions (11%), respiratory disease (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Multicare Hospice delivers 72% of its care in patients' homes, with 18% in assisted living settings, 10% in skilled nursing settings. The hospice serves an average of 249 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Multicare Hospice
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in WA
Puget Sound Hospice Of Pierce County
Hospice · 3 mi away
4002 Tacoma Mall Blvd Ste 204, Tacoma, WA 98409
(253) 581-9410
Franciscan Hospice
Non-Profit · 5 mi away
2901 Bridgeport Way, University Place, WA 98466
(253) 534-7000
Envision Hospice
For-Profit · 7 mi away
181 S 333rd St Ste C120, Federal Way, WA 98003
(360) 350-4875
Continuum Care Of King Llc
For-Profit · 7 mi away
33305 1st Way S Ste B207, Federal Way, WA 98003
(510) 499-9977
Wesley Homes Hospice, Llc
Non-Profit · 13 mi away
18000 72nd Ave S Ste 217, Kent, WA 98032
(206) 870-1127
Providence Hospice Of Seattle
Non-Profit · 18 mi away
2811 S 102nd St Ste 220, Tukwila, WA 98168
(206) 320-4000
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Multicare Hospice
What is the CMS rating for Multicare Hospice?
Multicare Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Multicare Hospice primarily treat?
Multicare Hospice's patient population includes cancer (33%), stroke (23%), dementia (14%), cardiovascular disease (13%), other conditions (11%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Multicare Hospice provide care?
Multicare Hospice provides care in patient's home (72%), assisted living (18%), skilled nursing (10%).
How large is Multicare Hospice?
Multicare Hospice serves an average of 249 patients per day and covers 99 ZIP codes in its service area.
How many doctors are affiliated with Multicare Hospice?
2 physicians are affiliated with Multicare Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·