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Hospice Care

Monarch Hospice

Average3-Star CMS Rating

2837 Leechburg Road, Lower Burrell, PA 15068

For-Profit
10 Years Certified
123 Patients/Day

Contact Monarch Hospice

(724) 335-1600Get Directions

2837 Leechburg Road
Lower Burrell, PA 15068

About Monarch Hospice

Hospice overview and quality summary

Monarch Hospice is a for-profit hospice care provider in Lower Burrell, PA, serving patients and families in Westmoreland County and the surrounding area. Medicare certified since 2016, Monarch Hospice has provided 10 years of end-of-life and palliative care to the community.

Monarch Hospice serves an average of 123 patients per day, covering 90 ZIP codes across its service area. 21% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Monarch Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.

When choosing hospice care in Lower Burrell, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2016
CountyWestmoreland
Avg Daily Census123 patients
Service Area90 ZIP codes
HCI Score10/10
Affiliated Doctors11

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Monarch Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Lower Burrell, PA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Monarch Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
76%

76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
69%

69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
84%

84% of caregivers gave Monarch Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.1%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

95.3%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

94.4%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.2%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Monarch Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

67.5% of Monarch Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.4%

Natl: 89.5%

64th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.4

Natl: 13.4

52th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.4%

Natl: 9.2%

19th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

24.8%

Natl: 55.4%

16th pctl

Early Live Discharges

Patients discharged alive within 3 days

8%

Natl: 7.2%

61th pctl

Late Live Discharges

Patients discharged alive after enrollment

36%

Natl: 40%

48th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

15%

Natl: 8%

83th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$20,011

Natl: $16,971

61th pctl

Patient Population

Primary diagnoses of hospice patients

Monarch Hospice's patient population is primarily composed of individuals with dementia (46%), followed by cardiovascular disease (17%), other conditions (14%), cancer (13%), respiratory disease (9%), stroke (4%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia46%
Cardiovascular Disease17%
Other Conditions14%
Cancer13%
Respiratory Disease9%
Stroke4%

Care Settings

Where hospice care is delivered

Monarch Hospice delivers 21% of its care in patients' homes, with 60% in assisted living settings, 13% in nursing facility settings, 5% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 123 patients per day.

Assisted Living

60%

Patient's Home

21%

Nursing Facility

13%

Skilled Nursing

5%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Monarch Hospice

What is the CMS rating for Monarch Hospice?

Monarch Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Monarch Hospice primarily treat?

Monarch Hospice's patient population includes dementia (46%), cardiovascular disease (17%), other conditions (14%), cancer (13%), respiratory disease (9%), stroke (4%). This reflects the hospice's experience managing these conditions.

Where does Monarch Hospice provide care?

Monarch Hospice provides care in assisted living (60%), patient's home (21%), nursing facility (13%), skilled nursing (5%).

How large is Monarch Hospice?

Monarch Hospice serves an average of 123 patients per day and covers 90 ZIP codes in its service area.

How many doctors are affiliated with Monarch Hospice?

11 physicians are affiliated with Monarch Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·