About Mercy Medical Center Home Health & Hospice Llc
Hospice overview and quality summary
Mercy Medical Center Home Health & Hospice Llc is a for-profit hospice care provider in Canton, OH, serving patients and families in Stark County and the surrounding area. Medicare certified since 1989, Mercy Medical Center Home Health & Hospice Llc has provided 37 years of end-of-life and palliative care to the community.
Mercy Medical Center Home Health & Hospice Llc serves an average of 26 patients per day, covering 53 ZIP codes across its service area. 48% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Mercy Medical Center Home Health & Hospice Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Canton, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Mercy Medical Center Home Health & Hospice Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Canton, OH compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
79% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Mercy Medical Center Home Health & Hospice Llc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
67.2% of Mercy Medical Center Home Health & Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
18.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
22.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
21.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
21.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
15.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$6,563
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Mercy Medical Center Home Health & Hospice Llc's patient population is primarily composed of individuals with cancer (26%), followed by respiratory disease (25%), other conditions (24%), cardiovascular disease (11%), dementia (9%), stroke (9%).
Care Settings
Where hospice care is delivered
Mercy Medical Center Home Health & Hospice Llc delivers 48% of its care in patients' homes, with 39% in nursing facility settings, 7% in assisted living settings, 5% in hospital settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 26 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Hospital
Skilled Nursing
Doctors at Mercy Medical Center Home Health & Hospice Llc
9 affiliated physicians
Dr. Brady Steineck, MD
Family Practice
Dr. Elizabeth Baum
Internal Medicine
Dr. Aruna Rao, MD
Internal Medicine
Dr. Ish Rawal, MD
Internal Medicine
Dr. James Franz, DO
Family Practice
Dr. Dean Deperro, DO
Internal Medicine
Dr. Anthony Perry, MD
Internal Medicine
Dr. Scott Hoffman, DO
Internal Medicine
Dr. Brian Mcclain, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in OH
Advantage Hospice Company
Hospice · < 1 mi away
4141 Fulton Drive Nw, Canton, OH 44718
(234) 262-9650
Aultman Hospice
Non-Profit · 2 mi away
2821 Woodlawn Avenue Nw, Canton, OH 44708
(330) 479-4800
Absolute Hospice Inc
For-Profit · 4 mi away
7171 Keck Park Circle Nw, North Canton, OH 44720
(330) 498-8075
Harmonycares Hospice
For-Profit · 8 mi away
3515 Massillon Rd., Suite 270, Uniontown, OH 44685
(330) 899-0180
Crossroads Hospice Of Northeast Ohio, Llc
For-Profit · 8 mi away
3743 Boettler Oaks Drive, Suite E, Uniontown, OH 44685
(330) 899-9100
Guardian Angel Home Care And Hospice Of Akron
For-Profit · 10 mi away
2641 South Arlington Road, Akron, OH 44319
(330) 493-4707
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Mercy Medical Center Home Health & Hospice Llc
What is the CMS rating for Mercy Medical Center Home Health & Hospice Llc?
Mercy Medical Center Home Health & Hospice Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Mercy Medical Center Home Health & Hospice Llc primarily treat?
Mercy Medical Center Home Health & Hospice Llc's patient population includes cancer (26%), respiratory disease (25%), other conditions (24%), cardiovascular disease (11%), dementia (9%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Mercy Medical Center Home Health & Hospice Llc provide care?
Mercy Medical Center Home Health & Hospice Llc provides care in patient's home (48%), nursing facility (39%), assisted living (7%), hospital (5%), skilled nursing (1%).
How large is Mercy Medical Center Home Health & Hospice Llc?
Mercy Medical Center Home Health & Hospice Llc serves an average of 26 patients per day and covers 53 ZIP codes in its service area.
How many doctors are affiliated with Mercy Medical Center Home Health & Hospice Llc?
9 physicians are affiliated with Mercy Medical Center Home Health & Hospice Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·