About Medplus Hospice Services
Hospice overview and quality summary
Medplus Hospice Services is a for-profit hospice care provider in Upland, CA, serving patients and families in San Bernardino County and the surrounding area. Medicare certified since 2013, Medplus Hospice Services has provided 13 years of end-of-life and palliative care to the community.
Medplus Hospice Services serves an average of 17 patients per day, covering 41 ZIP codes across its service area. 44% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Upland, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
89.4%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
82.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Medplus Hospice Services's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
41.9% of Medplus Hospice Services's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
100%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
23.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$23,413
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Medplus Hospice Services's patient population is primarily composed of individuals with dementia (30%), followed by cardiovascular disease (23%), other conditions (22%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Medplus Hospice Services delivers 44% of its care in patients' homes, with 56% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 17 patients per day.
Assisted Living
Patient's Home
Doctors at Medplus Hospice Services
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Caring Hands Palliative & Hospice Inc
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Calcare Hospice Llc
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600 N. Mountain Ave., Suite C206, Upland, CA 91786
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Frequently Asked Questions
About Medplus Hospice Services
What is the CMS rating for Medplus Hospice Services?
Medplus Hospice Services does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Medplus Hospice Services primarily treat?
Medplus Hospice Services's patient population includes dementia (30%), cardiovascular disease (23%), other conditions (22%). This reflects the hospice's experience managing these conditions.
Where does Medplus Hospice Services provide care?
Medplus Hospice Services provides care in assisted living (56%), patient's home (44%).
How large is Medplus Hospice Services?
Medplus Hospice Services serves an average of 17 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with Medplus Hospice Services?
3 physicians are affiliated with Medplus Hospice Services.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·